At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. 

We use these values to fuel superior results: 

Lock arms 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. 

Show hustle 
We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional. 

Embrace change 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next. 

Elevate empathy 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability. 

Never settle 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 
  
But enough about us. Let’s talk about you.  
 
As a strategic business partner to Horizontal Digital’s leadership team, you bring passion to the support you provide. Success requires broad experience, skill, and knowledge in a diverse range of support, including scheduling, meeting and event coordination, busy travel itineraries, and expense management.  

Excellent communication and collaboration skills, project management experience, effective problem-solving aptitude, and attention to detail are necessary to succeed. Must be able to work independently in a fast-paced environment, maintain a high level of confidentiality, and demonstrate a positive, can-do attitude with an orientation toward great customer service.  

As a right hand, trusted advisor, your keen skills help the leadership team do their jobs more effectively. 

This is a regular, full-time role located in our St. Louis Park, MN location - hybrid schedule.  

What you’ll do: 

• Calendar management to coordinate a variety of complex meetings and events.  

• Complete monthly expense reports. 

• Arrange travel and coordinate meetings by developing itineraries and agendas, scheduling transportation, arranging lodging and meeting accommodations. 

• Assist with on-site office management tasks in collaboration with the facilities team. This may include ordering office supplies, local mail distribution, greeting guests, support of local new hire activities, and office event coordination. 

• Act as a culture ambassador within the office and actively participate in and support employee engagement activities. 

• Prepare and edit correspondence, communications, presentations, and other documents as needed. 

• Other duties as assigned. 

Who you are: 

• Great communicator - you have excellent oral and written communication. You effectively communicate and coordinate effectively at every level.  

• Strong project manager - you are exceptionally skilled at juggling multiple tasks, allocating and optimizing resources, and managing timelines. You manage a task from start to finish and keep everyone appropriately informed.  

• Problem solver. You like to solve a variety of problems – no task is too big or too small. You think ahead, consider all the variables, and anticipate challenges.  

• Takes initiative. You thrive in an environment where you can drive change and anticipate the needs of the organization 

• Detail oriented. You are meticulously attentive to details, get it right the first time, and accurately keep track of all the moving parts.  

• Autonomous. Although we stay in close communication with each other, we don’t micromanage. We trust you to do your job well without much supervision, but to know when to seek guidance from senior staff. You are resourceful and confident when working independently 

• Service-driven. You are self-confident and assertive, approachable, and responsive. You understand the mission, needs, and direction of the organization.  

• Organizational agility. You have a collaborative work style and are able work across departments to get the results and support you need. 

What you bring:  

• 5+ years of experience providing direct administrative support to senior level (C-Suite) executives. 

• Excellent organizational skills and the ability to handle multiple tasks based on guidance. 

• Experience in a fast-paced environment with multi-tasking and shifting priorities quickly.  

• Highly proficient in the use of office automation tools and administrative software. 

• Ability to handle multiple calendars. 

• Highly proficient with Microsoft tools including Outlook, Power Point, Excel and other commonly used tools. 

• Ability to work cross-functionally with other departments to accomplish objectives, including Human Resources, IT, Finance and Delivery teams. 

• Proficient with written and spoken business communication. 

• Knowledge of international travel requirements and scheduling. 

• Work in partnership with travel agent and/or travel booking software. 

• Familiarity with Concur Expense system is preferred.  

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.