We are seeking a highly organized and detail-oriented Executive Assistant to provide essential support to our executive team. The ideal candidate will be responsible for a variety of administrative tasks, ensuring the smooth and efficient operation of day-to-day activities. The successful candidate will demonstrate strong communication skills, the ability to multitask, and a proactive approach to problem-solving. They should be comfortable working independently as well as in a team environment, and possess excellent time management and organizational skills.

Responsibilities

• Answer calls and administrative questions.
• Take customer service calls in the office.
• Manage information and data entry into CRM.
• Manage web page, reviews, and social media with local information.
• Manage Neglected clients.
• Track New Start and ensure all steps are completed 100% and the client is very satisfied by the 30-day mark.
• Create communication boards Facility Solutions Manager (FSM) / Night Manager  (NM) information, Scope, SDS.,  etc.
• Manage Yearly Maintenance Programs at accounts.
• Administrative support.
• Run annual background checks and drug tests.
• Manage the Client satisfaction survey list.

Requirements

• The ability to maintain, develop, and facilitate relationships with customers and other contacts inside and outside of the organization.

• Highly motivated and detail-oriented personality.
• A superior work ethic.
• A positive attitude.
• Self-starter.
• Effective and professional oral and written communication skills.
• Good planning and organizational skills to balance and prioritize work.
• The desire to work collaboratively with colleagues.
• The desire to learn and grow personally and professionally with a growing company.
• The ability to adhere to all company policies, procedures, and business ethic codes.
• A professional image.
• Must have the ability to multitask.

Qualifications

• High School Diploma, additional education a plus 
• 1 to 2 years of office / data entry experience preferred. 
• Knowledge in Great Plains and CRM a plus.
• Familiar with Microsoft Excel and Outlook.
• Familiarity with Accounts Receivable and Accounts Payable functions preferred.
• Bilingual a plus.

Benefits

City Wide Facility Solutions has a national sales network with a strong tradition of mentorship and coaching. This position fits a defined sales career path within our company. We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include medical, dental and vision coverage, supplemental insurance programs, and 401K.

About City Wide Facility Solutions

City Wide Facility Solutions is a national organization with a 50-year tradition of sales excellence in Kansas City. City Wide works with businesses large and small to find building maintenance solutions that save them time. This successful model has expanded into over 35 markets nationwide through a successful franchising program, creating a supportive network of high-level sales professionals.