Overview The Executive Director, Business Operations oversees strategic business transformation efforts and coordinates the execution of cross-functional global business operations processes to enable the effective management of the Global Data Management & Standards (GDMS) organization in alignment with GDMS and broader organizational goals. Under the direction of the Head of GDMS, the Executive Director sets the vision for the organization and establishes the global business operations framework. In partnership with the GDMS senior leadership team and organizational stakeholders, coordinates delivery of services including headcount management; resource forecasting and algorithm management; budget and expense management; financial forecasting; operations reviews; strategic project coordination; change management; communications; and professional development. Responsibilities Leads topic curation and orchestration of senior leadership team meetings and other GDMS forums including global townhalls and Data Management Center (DMC) site visits, ensuring strategic relevance, engagement, and productive outcomes. Serves as a cross-functional integrator, ensuring tracking and status reporting for GDMS objectives to drive alignment, risk management, and execution against strategic priorities. Maintains and facilitates the reporting of GDMS Key Performance Indicators (KPI) and Key Quality Indicators (KQI) as part of formal operations reviews. Develops strategies to enhance organizational value and efficiency. Leads talent development and performance management activities for Business Operations with a focus on building a high-performing team and fostering a culture of growth and development. Proactively engages with stakeholders to identify opportunities for innovation and continuous improvement. Sponsors and/or leads organizational initiatives. Enterprise Leadership Skills Strategic Planning: Thinks strategically and gains alignment through collaborative stakeholder engagement and influence across development, clinical operations, support functions, and IT. Execution Excellence: Drives reliable, high-quality delivery by establishing end-to-end processes and data-driven measurement approaches to track progress and effectiveness of outcomes. Change Catalyst: Sponsors and drives change. Energizes teams through clear, compelling communication at all levels. Networking & Partnerships: Proactively builds and sustains strategic internal and external relationships (cross-functional leaders, stakeholders, technology vendors, and service suppliers). Educational Requirements Required: Bachelor’s degree in life sciences, operations management, business analytics, or a related discipline. Preferred: Master’s degree in business, operations management, business analytics or a related discipline. Preferred: Advanced training or certification in clinical research and/or data management relevant disciplines including, but not limited to: ACRP certification; SCDM CCDM certification; Lean Six Sigma; or PMP certification. Required Experience and Skills Clinical Data Management & Operations Experience: 15+ years in clinical data management and operations within the pharmaceutical or biotech industry with Bachelor’s degree, or 13+ years with Master’s degree. Organization Leadership & Management Experience: 10+ years in progressive leadership roles managing operations in clinical data management or clinical operations functions, including resourcing and budget management. 10+ years of experience and demonstrated success in personnel management, including direct line management of managers and functional leaders in a matrixed, global organization. Stakeholder Management Experience: 7+ years proven track record directly managing stakeholder partnerships to enable successful operations delivery and support (e.g., FSPs, technology, support services). Process Design & Implementation Experience: Demonstrated experience designing and implementing cross-functional, global operational processes and frameworks. Knowledge of full CDM lifecycle: data collection and validation design, data capture, data cleaning and reconciliation, database lock, and study close out. Familiarity with applicable regulations (ICH E6 R3, 21 CFR Part 11). Ability to translate strategy into scalable, global, operational frameworks and processes. Strong analytical, problem-solving, and negotiation abilities with a pragmatic approach to balancing timelines, quality, and cost. High integrity and a compliance-focused mindset. Ability to convert complex technical concepts into clear, concise, and actionable communications for nontechnical executives and cross-functional stakeholders. Outstanding written and verbal communication skills that can be deployed across all levels of the organization. Required Skills Budget Management, Business Operations, Clinical Data Management, Clinical Data Standards, Clinical Operations, Continuous Improvement, Cross-Functional Teamwork, Executive Leadership, Matrix Leadership, Project Management, Regulatory Governance, Risk Management, Strategic Leadership, Strategic Management, Strategic Planning Preferred Skills Current Employees apply HERE. Current Contingent Workers apply HERE. U.S. and Local Requirements US and Puerto Rico Residents Only: Our company is committed to inclusion; please click here if you need an accommodation during the application or hiring process. Equal Employment Opportunity statements apply. The salary range for this role is $231,900.00 - $365,000.00. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits, including medical, dental, vision, retirement benefits (401(k)), holidays, vacation, and sick days. More information about benefits is available at the company benefits page. You can apply for this role through the company careers site. Other Job Posting End Date: 03/17/2026. A job posting is effective until 11:59 PM on the day before the listed job posting end date. Please apply before the day before the end date. #J-18808-Ljbffr