Responsibilities Provide patient‑facing support to medical practitioners by coordinating consultations, treatments, and follow‑up care, ensuring a smooth and professional patient journey. Perform clinic operations and administrative management, including patient registration, appointment scheduling, billing coordination, financial counselling on treatment plans. Act as a primary point of contact for patient enquiries and service‑related communications, responding to and following up on enquiries received via telephone, email, digital platforms, and in‑person interactions in a professional and service‑oriented manner. Support patient acquisition and retention initiatives by managing patient communications related to clinic services, promotions, and follow‑ups, aligned with approved marketing and service strategies. Maintain, update, and manage a computerized patient and prospect database, ensuring data accuracy, confidentiality, and compliance with healthcare and data protection requirements. Demonstrate strong product and service knowledge across aesthetic and medical offerings in order to accurately explain treatment options, processes, and post‑treatment care requirements to patients. Carry out additional operational, coordination, and administrative responsibilities as assigned, consistent with the scope of the role. #J-18808-Ljbffr