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Experienced Commercial Lines Account Manager

  • ... GPAC
  • ... Troy, Michigan, United States
  • ... Full time
  • ... Salary: 90000 per year
  • Posted on: Feb 05, 2024

Experienced Commercial Lines Account Manager   

JOB TITLE:

Experienced Commercial Lines Account Manager

JOB TYPE:

Full-time

JOB LOCATION:

Troy Michigan United States

No

JOB DESCRIPTION:

Job Summary:

As a Commercial Insurance Account Manager, you will be responsible for managing a portfolio of commercial insurance clients. Your role involves understanding clients' insurance needs, facilitating policy administration, providing exceptional customer service, and acting as a liaison between clients and insurance carriers. Your goal is to ensure client satisfaction, retention, and growth of the insurance portfolio.

Responsibilities:

Client Relationship Management:
  • Develop and maintain strong relationships with commercial insurance clients, understanding their business needs and goals.
  • Serve as the main point of contact for clients, addressing inquiries, concerns, and providing timely assistance.
Policy Management and Administration:
  • Manage and administer insurance policies, including policy endorsements, renewals, and cancellations, ensuring accuracy and compliance.
  • Collaborate with underwriters and insurance carriers to negotiate terms, coverages, and premiums.
Insurance Analysis and Recommendations:
  • Analyze clients' businesses and risks to recommend appropriate insurance coverage, ensuring adequate protection and compliance with regulations.
  • Educate clients on insurance products, coverages, and policy details.
Claims Management Support:
  • Assist clients in reporting and managing insurance claims, ensuring a smooth and efficient claims process.
  • Liaise with insurance carriers and claims adjusters to advocate for clients and facilitate the claims resolution.
Risk Assessment and Mitigation:
  • Conduct risk assessments for clients to identify potential exposures and suggest risk management strategies.
  • Work with clients to implement risk mitigation practices and improve their risk profile.
Client Communication and Education:
  • Keep clients informed about industry trends, policy updates, and relevant insurance information.
  • Provide educational resources and materials to help clients understand their insurance coverage and options.
Account Growth and Retention:
  • Identify opportunities for account growth by offering additional insurance products or expanding coverage to meet changing client needs.
  • Focus on client retention by ensuring high levels of customer satisfaction and addressing any concerns promptly.
Documentation and Compliance:
  • Maintain accurate and organized client files, records, and documentation in compliance with industry standards and regulations.
  • Ensure adherence to internal policies, procedures, and compliance requirements.
Qualifications:
  • Bachelor's degree in Business, Insurance, Finance, or a related field. ( preferred)
  • Relevant experience in commercial insurance, account management, or related roles.
  • Strong understanding of commercial insurance products, coverages, and policy language.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in insurance industry software and Microsoft Office Suite.
  • ACTIVE PROPERTY & CASUALTY LICENSE REQUIRED
Working Conditions:
  • This position typically operates in a professional office environment.
  • Travel may be required for client meetings, industry events, or training.
Resumes can be confidently emailed to Danielle.Hill@gogpac.com or you may reach me by phone at (605) - 501-4531

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Position Details

POSTED:

Feb 05, 2024

EMPLOYMENT:

Full-time

SALARY:

90000 per year

SNAPRECRUIT ID:

S-1707372606-31b8341541285293a57445470ad07675

LOCATION:

Michigan United States

CITY:

Troy

Job Origin:

jpick2

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Job Summary:

As a Commercial Insurance Account Manager, you will be responsible for managing a portfolio of commercial insurance clients. Your role involves understanding clients' insurance needs, facilitating policy administration, providing exceptional customer service, and acting as a liaison between clients and insurance carriers. Your goal is to ensure client satisfaction, retention, and growth of the insurance portfolio.

Responsibilities:

Client Relationship Management:
  • Develop and maintain strong relationships with commercial insurance clients, understanding their business needs and goals.
  • Serve as the main point of contact for clients, addressing inquiries, concerns, and providing timely assistance.
Policy Management and Administration:
  • Manage and administer insurance policies, including policy endorsements, renewals, and cancellations, ensuring accuracy and compliance.
  • Collaborate with underwriters and insurance carriers to negotiate terms, coverages, and premiums.
Insurance Analysis and Recommendations:
  • Analyze clients' businesses and risks to recommend appropriate insurance coverage, ensuring adequate protection and compliance with regulations.
  • Educate clients on insurance products, coverages, and policy details.
Claims Management Support:
  • Assist clients in reporting and managing insurance claims, ensuring a smooth and efficient claims process.
  • Liaise with insurance carriers and claims adjusters to advocate for clients and facilitate the claims resolution.
Risk Assessment and Mitigation:
  • Conduct risk assessments for clients to identify potential exposures and suggest risk management strategies.
  • Work with clients to implement risk mitigation practices and improve their risk profile.
Client Communication and Education:
  • Keep clients informed about industry trends, policy updates, and relevant insurance information.
  • Provide educational resources and materials to help clients understand their insurance coverage and options.
Account Growth and Retention:
  • Identify opportunities for account growth by offering additional insurance products or expanding coverage to meet changing client needs.
  • Focus on client retention by ensuring high levels of customer satisfaction and addressing any concerns promptly.
Documentation and Compliance:
  • Maintain accurate and organized client files, records, and documentation in compliance with industry standards and regulations.
  • Ensure adherence to internal policies, procedures, and compliance requirements.
Qualifications:
  • Bachelor's degree in Business, Insurance, Finance, or a related field. ( preferred)
  • Relevant experience in commercial insurance, account management, or related roles.
  • Strong understanding of commercial insurance products, coverages, and policy language.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in insurance industry software and Microsoft Office Suite.
  • ACTIVE PROPERTY & CASUALTY LICENSE REQUIRED
Working Conditions:
  • This position typically operates in a professional office environment.
  • Travel may be required for client meetings, industry events, or training.
Resumes can be confidently emailed to Danielle.Hill@gogpac.com or you may reach me by phone at (605) - 501-4531

LogicMelon

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