Experienced MFP Copier Service Technician

Now Hiring: Experienced MFP Copier Service TechnicianCompany: Premier Business Technologies (PBTechs)
Location: Halethorpe, Maryland and surrounding areas
Position Type: Full-Time | Field Service

About Us

Premier Business Technologies (PBTechs) is an established technology solutions provider serving businesses throughout Maryland. We specialize in multifunction copiers and printers, managed print services, hosted phone systems, business internet, and related technology solutions.

We are seeking an experienced, dependable MFP Copier Service Technician to join our technical service team.

Job Responsibilities

• Diagnose, troubleshoot, repair, and maintain multifunction copiers, printers, and scanners.
  
  
• Service Kyocera, Copystar, and other commercial MFP equipment.
  
  
• Perform equipment installations, configurations, relocations, and replacements.
  
  
• Troubleshoot paper jams, image-quality problems, error codes, mechanical failures, and electronic components.
  
  
• Configure network printing, scanning to email, scanning to folders, and related connectivity.
  
  
• Perform preventive maintenance and replace drums, fusers, rollers, and other service components.
  
  
• Respond to customer service calls promptly and professionally.
  
  
• Document service work, parts usage, and equipment condition.
  
  
• Communicate with customers and office staff regarding service progress and resolution.
  
  

Qualifications

• Minimum 2 years of hands-on copier/MFP service experience preferred.
  
  
• Experience servicing Kyocera or Copystar equipment strongly preferred.
  
  
• Familiarity with commercial multifunction printers and copier repair.
  
  
• Working knowledge of TCP/IP networking, printer drivers, and scan configurations.
  
  
• Ability to independently diagnose and resolve technical issues.
  
  
• Strong customer service, communication, and time-management skills.
  
  
• Valid driver's license and ability to travel to customer locations.
  
  
• Ability to safely lift and move equipment and components within job requirements.
  
  

What We Offer

• Competitive compensation based on experience.
  
  
• Opportunity to work with an established technology services company.
  
  
• Technical training and professional development opportunities.
  
  
• Supportive team environment.
  
  
• Opportunity for long-term career growth.
  
  

How to Apply

Interested candidates should submit a resume detailing their copier service experience, equipment brands serviced, technical certifications, and availability.

Email: oddy@pbtechs.com
Phone: 410-483-7200

Premier Business Technologies is an equal opportunity employer.