Eyewear Sales Consultant/Optician

Full-time, in-person sales

Location: Gorham

Salary Range: $20 — $25 hourly

If you're friendly, detail-oriented, and eager to contribute to a positive work environment, we want to hear from you! Experience in healthcare or customer service is a plus but not required – we provide comprehensive training.

Do you have a “can do” spirit and strong drive to deliver exceptional customer service and eyewear to help patients in the community? If so, then our Eyewear Sales Consultant/Optician role in our Maine locations would be a great fit for you!

What We Offer:

• Competitive starting salary
• 401K retirement savings plan
• Health insurance
• Paid vacation time
• And even more benefits!

Office Hours:

• Monday: 8am - 6pm
• Tuesday - Thursday: 8am - 5pm
• Friday: 8am - 4:30pm
• Saturday: 8am - 12:00pm (One shift per month)

Who We Are:

Maine Optometry is a primary community destination for all vision care and eyewear needs, and we’re in search of a warm, friendly person to deliver an exceptional patient experience in our optical department. When you join our practice, you’ll enjoy a supportive staff environment and access to all the amazing things Maine has to offer in your time away from work, like gorgeous natural wonders and outdoor activities. Apply today!

What You’ll Do:

As an Eyewear Sales Consultant/Optician, you’ll be instrumental in helping patients select eyewear and adjusting it to their specifications for a perfect fit and function. You’ll represent our practice by greeting our patients with a smile, immediately offering help, and telling them what to expect from our eyewear shopping experience. You will also:

• Take and record measurements, adjust or fit eyewear correctly, and ensure finished eyewear meets standards and patient requirements
• Explores the needs and priorities of customers by asking open ended questions.
• Review prescriptions, identify special needs, and consult with optometrists and partner with management as needed
• Custom fit glasses and precisely inspect eyewear; and reinforce patients’ final selection
• Demonstrate superior product knowledge and accurately describe the features and benefits of various lenses and frames using appropriate tools
• Anticipate, problems, explore underlying reasons for patients’ issues, and develop long-term solutions to problems
• Present and educate patients on eyewear; commit to delivery date and time of expected eyewear
• Keep frame boards clean, attractive, and organized

Skills & Qualifications We’re Looking for:

• Thorough and detail oriented
• Good at multitasking and able to handle fast-paced, high-volume environments
• Embraces new technology and change
• Strong customer service and retail skills
• Solid communicator, listener, and team player
• Basic math skills
• American Board of Opticianry (ABO) certified, optical dispensing experience preferred, not required
• Knowledge of current optical frame styles and trends
• High School graduate or GED equivalent