Eyewear Customer Service Rep

Eyewear Customer Service RepLawrenceville, GA, United States$ 17.00 - 18.00 (US Dollar)Eyewear Customer Service Rep needs 1+ years experienceEyewear Customer Service Rep requires:Must have eyewear, proven experienceHigh schoolTelephone/Email EtiquetteActive ListeningFamiliarity with electronic communication methods such as email, instant messaging and chat servicesEyewear Customer Service Rep duties:Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questionsPrioritize and problem solve customer issues and concerns.Manage customer late lists, moving late jobs through the lab and communicating with customers.Perform other duties within the customer service department or other areas as assignedMaintain a clean and organized work environment.Observe all company policies, rules, and safety practices.