Family Shelter Assistant Apply
Family Shelter Assistant
Homeless No More works with families that are at-risk or experiencing homelessness through the following strategic initiatives: emergency services (Family Shelter), transitional shelter (St. Lawrence Place), affordable housing (Live Oak), and advocacy. We do this by supporting homeless and at-risk families through services and environments that help maximize their potential and move them toward independent living.
The Family Shelter Assistant is part of the Family Services Team and will report to the Case Management
Program Manager and Chief Program Officer. Additionally, this position is responsible for supporting the families on campus during non-traditional hours. This position provides basic oversight and safety for those living at the Family Shelter and serves as the point of contact for volunteer groups and community partners.
The Family Services Team works closely with other areas of the organization, including education, communications, compliance, and operations, through informal communication as well as established processes and meetings.
Essential Responsibilities:
- Provide supervision and redirection as needed to families experiencing homelessness at the Family
Shelter
- Conduct and document hourly dorm, property, and facilities inspections
- Support Life Skills and other enrichment activities for families
- Ensure families are following program guidelines, policies, and procedures
- Assist with preparing and serving meals
- Provide general oversight and direction to volunteer groups as directed
- Screens maintenance concerns at Family Shelter and St. Lawrence Place and contact appropriate individuals as needed
- Communicates immediately with appropriate on-call staff and/or police in case of operational or program emergencies
- Accurate and timely documentation of all client interactions in designated records, ensuring documentation adheres to HMIS guidelines, grant requirements, and organizational procedures
- Assist with family-related events (festivals, Holiday Shop, etc.), community events (RoundTable), and special events (fundraisers)
- Responsible for ensuring the connector building is organized and cleaned
Other Responsibilities:
- Attend trainings and workshops as necessary
- Additional duties as assigned
Position Qualifications:
We are looking for someone who:
- Thrives in a fast-paced, fun environment and enjoys working with children and families
- A passion for helping families attain stability
- Demonstrates the ability to work effectively as a member of a multidisciplinary team
Revised 10/24/2023
- Has strong verbal and written communication, administrative, and organizational skills
- Has a strengths-based and solution-focused approach
- An ability to successfully multi-task, prioritize, or pivot to ensure quality care
Required Qualifications:
- The ability to manage and de-escalate crisis situations
- Demonstrated excellence in organizational, crisis management, and communication skills
- The ability to lift up to 20lbs
Preferred Qualifications:
- A working knowledge of homelessness and poverty
- Experience working with children
- Working knowledge of community resources
- Experience in the non-profit sector
Position Details:
Location: Columbia, SC
Salary range: $12-15 per hour
Schedule: shifts include 4:00pm 12:00pm Thursday, Saturday, and Sunday & 8:00am-5.30pm Saturday and
Sunday; please indicate shift preferences when applying.
Employment type: PRN, as needed
This job description is not intended to be all-inclusive. HNM reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. To apply, please send resumes to Jeremy Martin via email: jmartin@homelessnomoresc.org.
Revised 10/24/2023
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 18 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Patient demographics:
- Adults
- Children
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Ability to Relocate:
- Columbia, SC 29204: Relocate before starting work (Required)
Work Location: In person
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