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Federal IT Program Manager: SLA-Driven Service Desk Leader

  • Job type Posted on: Jul 14, 2026
  • Experience level Leader Communications
  • Employment type Alexandria, Virginia
  • Employment type Onsite
  • Salary Full-time
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Job Title :

Federal IT Program Manager: SLA-Driven Service Desk Leader

Job Type :

Full-time

Job Location :

Alexandria Virginia United States

Remote :

No

Jobcon Logo Job Description :

View Full Description
A leading IT solutions provider in Alexandria, VA is seeking an experienced IT Project Manager to oversee critical service desk and IT operations, ensuring SLA compliance and effective communication with government personnel. The ideal candidate will have 15 years of management experience in similar large-scale environments, hold an ITIL certification, and demonstrate strong leadership and communication abilities. The role offers opportunities for continuous service improvement in the federal IT landscape, requiring a valid U.S. Government Public Trust security clearance. #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Jul 14, 2026

Reference Number:

14660_4EC4A51FEC31A2351273F72909FE454E

Employment:

Full-time

Salary:

Not Available

City:

Alexandria

Job Origin:

APPCAST_CPC

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Federal IT Program Manager: SLA-Driven Service Desk Leader    Apply

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A leading IT solutions provider in Alexandria, VA is seeking an experienced IT Project Manager to oversee critical service desk and IT operations, ensuring SLA compliance and effective communication with government personnel. The ideal candidate will have 15 years of management experience in similar large-scale environments, hold an ITIL certification, and demonstrate strong leadership and communication abilities. The role offers opportunities for continuous service improvement in the federal IT landscape, requiring a valid U.S. Government Public Trust security clearance. #J-18808-Ljbffr

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