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Field Claims Representative - MO/KS

  • Field Claims Representative - MO/KS job type Posted on: Nov 02, 2026
  • Field Claims Representative - MO/KS experience level Auto-Owners Insurance
  • Field Claims Representative - MO/KS employment type Columbia, Missouri
  • Field Claims Representative - MO/KS employment type Onsite
  • Field Claims Representative - MO/KS salary Full-time

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Job Title :

Field Claims Representative - MO/KS

Job Type :

Full-Time

Job Location :

Columbia Missouri United States

Remote :

No

Jobcon Logo Job Description :

Field Claims ProfessionalA career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liabilityHandle multi-line property and casualty claims in an assigned territory with an emphasis on property claimsBecome familiar with insurance coverage by studying insurance policies, endorsements and formsWork toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessaryEnsure that claims payments are issued in a timely and accurate mannerHandle investigations by phone, mail and on-site investigationsDesired Skills & ExperienceBachelor's degree or direct equivalent experience handling property and casualty claimsA minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claimsField claims handling experience is preferred but not requiredKnowledge of Xactimate software is preferred but not requiredAbove-average communication skills (written and verbal)Ability to resolve complex issuesOrganize and interpret dataAbility to handle multiple assignmentsAbility to effectively deal with a diverse group individualsAbility to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverageBenefitsAuto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!Equal Employment OpportunityAuto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Jobcon Logo Position Details

Posted:

Nov 02, 2026

Reference Number:

13695_U-124386699958

Employment:

Full-time

City:

Columbia

Job Origin:

APPCAST_CPC

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Field Claims ProfessionalA career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liabilityHandle multi-line property and casualty claims in an assigned territory with an emphasis on property claimsBecome familiar with insurance coverage by studying insurance policies, endorsements and formsWork toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessaryEnsure that claims payments are issued in a timely and accurate mannerHandle investigations by phone, mail and on-site investigationsDesired Skills & ExperienceBachelor's degree or direct equivalent experience handling property and casualty claimsA minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claimsField claims handling experience is preferred but not requiredKnowledge of Xactimate software is preferred but not requiredAbove-average communication skills (written and verbal)Ability to resolve complex issuesOrganize and interpret dataAbility to handle multiple assignmentsAbility to effectively deal with a diverse group individualsAbility to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverageBenefitsAuto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!Equal Employment OpportunityAuto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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