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Field Engineer
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Posted on: Nov 04, 2026
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North Kingstown, Rhode Island
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Salary: $27 per hour
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Onsite
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Full-time
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Job Title :
Field Engineer
Job Type :
Full-Time
Job Location :
North Kingstown Rhode Island United States
Remote :
No
Job Description :
- 1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills.
- As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
- This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
- Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
- Computer hardware set up, basic hardware and software troubleshooting skills.
- Provides support for software, hardware and networking support for desktops, laptops and servers.
- Provides maintenance and support on legacy products.
- Supports Core and server products.
- Performs disk replacement on enterprise storage products.
- Installs and maintains PCs and associated software, networks, servers and peripherals.
- Supports network products from operational and maintenance perspectives.
- Performs installs, moves, adds and changes as required.
- Tests and certifies PCs, networks, servers and client approved applications.
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
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Position Details
Posted:
Nov 04, 2026
Reference Number:
52268-12690
Employment:
Full-time
Salary:
$27 per hour
City:
North Kingstown
Job Origin:
CIEPAL_ORGANIC_FEED
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