Manages telecommunications infrastructure operations, installation, and maintenance. Accomplishes department objectives by leading its supervisory staff and is responsible for the overall direction, coordination, and evaluation. Accountable for ensuring continuity of services for the organization through planning, leadership, and projects coordination.

• Improve operational systems, processes, and policies in support of organization’s mission, information flow, business processes, and organizational planning.

• Coordinate with the division Director and HR Department to ensure all processes remain compliant with OSHA and other federal and state regulations.

• Supervise evaluation process and problem solution to guarantee services availability.

• Evaluate construction costs for fiber optic infrastructure expansion (internal and external customers).

• Coordinate repairs, with personnel and/or contractors, during any breakdown event.

• Request material and equipment purchasing.

• Offer technical assistance to Business Development Division.

• Coordinate and lead staff meetings to establish goals and objectives.

• Monitor maintenance and repairs to company vehicles are performed.

• Monitor personnel performance, providing and documenting performance feedback (Performance Evaluation System).

• Confer with department’s personnel to identify and resolve problems.

• Assign duties, responsibilities, and spans of authority to department’s supervisors.

• Coordinate recruitment or selection of department’s personnel.

• Develop and manage annual budget for department’s needs.

• Inspect projects periodically.

• Inspect active equipment and facilities.

• Examine Company’s communications rooms to determine if construction of new facilities is necessary.

• Develop and maintain effective working environment.

• Keep employees constantly informed of risks and unsafe conditions, detect any violation, and take corrective actions as required.