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Field Service Engineer
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Posted on: Oct 12, 2026
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Cedar Falls, South Dakota
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Onsite
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Full-time
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Job Title :
Field Service Engineer
Job Type :
Full-Time
Job Location :
Cedar Falls South Dakota United States
Remote :
No
Job Description :
Job Description
POSITION SUMMARY:
Corporate Technologies seeking a Field Service Engineer to join our team. This role represents an advanced technical position within Field Services and is responsible for independently managing complex customer environments, leading escalations, and serving as a technical authority for systems, networks, and infrastructure.
The ideal candidate will demonstrate deep expertise in system administration, networking, and server technologies while proactively driving solutions that improve client stability, performance, and security. The Field Service Engineer is also expected to mentor Field Service Technicians, contribute to process improvements, and act as a trusted technical advisor to clients.Work Location: In person Cedar Falls Iowa.
JOB DUTIES:
- Serve as the technical escalation point for complex or critical issues, leading advanced troubleshooting and resolution of server, network, security, and infrastructure problems.
- Design, implement, and maintain secure, scalable IT solutions for client environments (servers, workstations, networks, cloud services) aligned with business needs.
- Provide expert support for Microsoft Exchange, Office 365, Azure, Intune, and Active Directory; perform advanced server administration including planning, deployment, upgrades, and migrations.
- Analyze recurring issues and recommend long-term corrective actions and architectural improvements.
- Mentor Field Service Technicians through technical guidance and knowledge transfer.
- Document all work with thorough detail, including root cause analysis and resolution specifics.
- Contribute to development and improvement of technical standards, procedures, and best practices.
- Participate in on-call rotation and provide leadership during after-hours or critical support events.
- Demonstrate job flexibility and perform other duties as assigned to support client priorities.
- Must have a current and active Driver's License
OTHER SKILLS and ABILITIES:
- • Advanced troubleshooting and problem‑solving skills
- • Strong leadership presence with the ability to influence and guide others
- • Excellent interpersonal skills with the ability to build strong client trust
- • Superior verbal, written, and technical documentation skills
- • Highly organized, detail‑oriented, and process‑driven
- • Ability to work independently with minimal direction
- • Strong time management and prioritization skills
- • Thrive in a fast‑paced, team‑oriented environment
- • Ability to multitask across multiple clients and priorities
- • Occasional overtime/weekend work may be required
- • Thorough and advanced knowledge of PC hardware, servers, operating systems, networking, and security concepts
- Minimum Education and Experience:
- Managed Services experience required
- 7+ years of progressive experience in an IT‑related field
- Advanced system administration and networking experience
- CompTIA A+, Network+, Security+ or equivalent experience
- Preferred Education and Experience:
- Experience with scripting or automation (Python, PowerShell, APIs)
- Cloud platform experience (Azure preferred)
- Vendor certifications strongly preferred
The pay range for this position is $30.00 - $35.00
- 401(k) matching
- Dental insurance
- Flexible spending accounts
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.
Compensation details: 30-35 Hourly Wage
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Position Details
Posted:
Oct 12, 2026
Reference Number:
12135f887d969bdf
Employment:
Full-time
City:
Cedar Falls
Job Origin:
ziprecruiter
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