Field Service Engineer

TRUMPF Field Service EngineerAs a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?Keep advanced manufacturing running. As a TRUMPF Field Service Engineer, you'll install, troubleshoot, and maintain CNC machines at customer sites across the country. You'll use your mechanical, electrical, and software skills to diagnose problems, get equipment operating reliably, and help customers understand their machines. You'll also work with TRUMPF product support and other teams to solve complex issues and share what you learn.This position requires travel 100% nationwide, including overnight stays and occasional weekends and international travel.At TRUMPF, you benefit from a true wealth of experience and ability to discover many new locations as you look after our customers' machines.Duties & Responsibilities for Field Service EngineerWork closely with customers and machines to ensure equipment operates within expected toleranceWork carefully with the Product Support for technical assistance and provide them with diagnostic feedbackUse visual clues, computer programs, diagnostic tools to further diagnose machine difficultiesRead and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentationAssemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipmentAccurately report technical conditions and information of machines to PSG and managementInterface with cross functional work teams such as applications, sales, engineering, production, etc.Provide onsite training to customers for operation and/or repair of machinesSubmit organized and helpful service reports for each repair missionExperience for Field Service/Product Support Group EngineerMechanical and electrical hands-on work experience, as well as in Computer software, electronics, digital circuits, wiring and hydraulicsMust have and maintain a clean and valid driver's license and record.Benefits Working at TRUMPFRetirement: 401(k) With generous company matchHealth & Wellness: Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependentsEducation Assistance: Tuition reimbursement and student loan guidance to support your continued learningFamily Support: Paid family and parental leave programs, plus comprehensive reproductive and family health resourcesWork-Life Balance: Paid time off available from day one, plus 11 paid company holidaysIncome Protection: Company-paid life insurance at two times base salary, along with short- and long-term disability coverageAdditional Programs: Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' childrenCareer Development: Learning path and growth opportunities through level advancementsTravel Benefits : Per-diem, loyalty points, rental vehicle programPay Range: $27.94 - $44.24This role is part of a career level and pay ranges vary by level, offered amount would be associated with level in which you are hired for.TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at HRgeneral@us.trumpf.com. This contact information is for accommodation requests only and can not be used to inquire about the status of application.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.