Field Service Engineer

Title - Field Service Engineer

Location San Francisco, California

Experience 5 to 8 years

Client Hyzon Motors

Salary as per the market standard (both FTE and TPCs)

Job Description:

Candidate will work onsite at various location predominantly in San Francisco, CA and San Jose, CA regions. Service Engineer should be based out of San Francisco, CA area.

Requirement:

Required 5 to 8 years of experienced candidate.
Background in application engineering including experience with software, controller interfaces, and configuration management preferably in validation or calibration.
Working knowledge of vehicle assembly best practices and constraints
Experience working with High Voltage electrical systems and safety protocols.
Must be self-motivated, with a desire to continuously improve, learn and develop creative solutions.
Effective problem solver with knowledge and experience utilizing structured problem-solving methodology and experience introducing new products.
Exceptional organizational ability with good follow-up skills and attention to detail is a must.
Willing to travel domestically (up to 80%) within USA
Willing to travel to Canada, EU region on need basis
Automotive experience with HD trucks (class 6-8) or battery electric vehicles (BEV)
Previous experience working in a vehicle assembly plant.

He is expected to work at various locations to provide on-site support for our vehicle build production of customer's Zero Emission Hydrogen Fuel Cell Trucks. The Field Service Engineer is the technical vehicle systems, software, and controls engineering expert for customer at their services partner's facilities.

Responsibilities:
Support "hands-on" repairs of customer vehicles at end customers' locations and service points. Interact with end customers and internal Service Technicians to keep the vehicles maintained and serviced properly.
Lead analysis and advanced problem-solving to troubleshoot vehicle function and performance issues, including but not limited to electrical, software, battery, and systems.
Document service issues and interact with Customers to ensure end Customer satisfaction and high vehicle up-time.
Support the internal Sales team on resolution of end Customers' issues and assist in communication.
Support vehicle commissioning during electrical power-up, calibration programming, and initial fuel cell start-up.
Lead root cause analysis of vehicle build production in relation to quality control and vehicle assembly (5 Whys)
Provide the direction necessary to perform rework/repair processes in compliance with engineering standards.
Provide failure analysis and design concerns back to Engineering.

Pi-square technologies is a Michigan (USA) Headquartered Automotive Embedded Engineering Services company, Synergy Partner for major OEMs and Tier 1s and their implementation partners in Automotive Embedded Product Development, Projects, Requirements Analysis, Software Design, Software Implementation, Efficient Build, Release Process, and turnkey software V & V Services. We have more than 20+ years of industry expertise with specialization in the latest cutting-edge automotive technologies such as Infotainment, connected vehicles, Cyber security, OTA, and Advanced Safety/ Body electronics.