Field Service Operations Coordinator

PRIMARY RESPONSIBILITIES AND REQUIREMENTS:Parts quoting and ordering for TSRsTechnical Service quotingSchedule reactive service calls and new project installationsObtain customer PO’s during initial communicationsManage Technical Service calendarService LINC administration to include:Enter service calls, SAP order numbersSend completed tickets for invoicingFollow up on tech review and repair ticketsMaintain equipment recordsScheduled Maintenance: maintain records and prepare quotes and agreementsEquipment Team SupportManage installation activity on Equipment Project ViewSchedule kick-off callsAssist with rental, demo, leasing, and placement agreementsResponsible for ISN compliance, order manualsUtilize SAP, LINC360, Service LINC, Power Bi, and internal shared drivesWork with Technical Service Customer Service team to enter service callsSupport quoting, ordering, and equipment installations as neededQUALIFICATIONS:2-3 years of customer service, technical support, service coordination, or project administration experience preferred. Strong organizational, communication, and problem-solving skills required. Experience with scheduling and dispatching.