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Field Service Technician

  • Field Service Technician job type Posted on: Oct 30, 2026
  • Field Service Technician experience level Sun Automation
  • Field Service Technician employment type Glen Arm, MD
  • Field Service Technician employment type Onsite
  • Field Service Technician salary Full-time

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Job Title :

Field Service Technician

Job Type :

Full-Time

Job Location :

Glen Arm MD United States

Remote :

No

Jobcon Logo Job Description :

Job Description

Job Description

Field Service Technicians are responsible for equipment installations, customer training, and technical support on-site to customers including customer plant personnel. This position requires proficiency with Electrical abilities and troubleshooting and a basic understanding of Mechanical principles.

RESPONSIBILITIES

  • Provide technical assistance to customers on-site for service and repair of corrugating and/or finishing equipment.
  • Lead and/or participate in installation of machinery at customer sites. 
  • Provide training on operation and maintenance to the end-users of SUN equipment. 
  • Troubleshoot and repair complex field service issues; take ownership for solutions per company standards.
  • Use discretion with regard to business related expenses, limiting them to those that are necessary and reasonable.
  • Travel extensively domestically and as needed internationally in order to support customer plant operations.

QUALIFICATIONS

  • Advanced knowledge of electrical disciplines, installation procedures, and machinery troubleshooting; mechanical disciplines knowledge a plus.
  • Ability to read, interpret and follow complex electrical schematics, diagrams, engineering drawings, and any other written instructions or procedures as necessary for installation of machinery.
  • Strong understanding of PLC based machinery controls and troubleshooting capabilities. 
  • Proficient in written and oral communication skills, analytical problem solving, decisiveness, and planning is required. Good communication skills and interaction with all levels of personnel in customer facility. 
  • This position requires extensive travel to customer sites both domestically and internationally.

BENEFIT SUMMARY

  • Health and Wellness: Medical; Dental; Vision.
  • Financial Future: 401k Plan with Company Match; Bonus Program (variable annual bonuses based on company performance); Employee Stock Ownership Plan (annual ESOP stock allocations after meeting eligibility criteria).
  • Well-being and Support: Wellness Program; Education Assistance; Paid Time Off.
  • Safety and Comfort: Safety Shoe and Prescription Safety Glasses Program; Seniority Recognition Program; Employee Assistance Program.

Jobcon Logo Position Details

Posted:

Oct 30, 2026

Reference Number:

9ce80015

Employment:

Full-time

City:

Glen Arm

Job Origin:

ziprecruiter

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Job Description

Job Description

Field Service Technicians are responsible for equipment installations, customer training, and technical support on-site to customers including customer plant personnel. This position requires proficiency with Electrical abilities and troubleshooting and a basic understanding of Mechanical principles.

RESPONSIBILITIES

  • Provide technical assistance to customers on-site for service and repair of corrugating and/or finishing equipment.
  • Lead and/or participate in installation of machinery at customer sites. 
  • Provide training on operation and maintenance to the end-users of SUN equipment. 
  • Troubleshoot and repair complex field service issues; take ownership for solutions per company standards.
  • Use discretion with regard to business related expenses, limiting them to those that are necessary and reasonable.
  • Travel extensively domestically and as needed internationally in order to support customer plant operations.

QUALIFICATIONS

  • Advanced knowledge of electrical disciplines, installation procedures, and machinery troubleshooting; mechanical disciplines knowledge a plus.
  • Ability to read, interpret and follow complex electrical schematics, diagrams, engineering drawings, and any other written instructions or procedures as necessary for installation of machinery.
  • Strong understanding of PLC based machinery controls and troubleshooting capabilities. 
  • Proficient in written and oral communication skills, analytical problem solving, decisiveness, and planning is required. Good communication skills and interaction with all levels of personnel in customer facility. 
  • This position requires extensive travel to customer sites both domestically and internationally.

BENEFIT SUMMARY

  • Health and Wellness: Medical; Dental; Vision.
  • Financial Future: 401k Plan with Company Match; Bonus Program (variable annual bonuses based on company performance); Employee Stock Ownership Plan (annual ESOP stock allocations after meeting eligibility criteria).
  • Well-being and Support: Wellness Program; Education Assistance; Paid Time Off.
  • Safety and Comfort: Safety Shoe and Prescription Safety Glasses Program; Seniority Recognition Program; Employee Assistance Program.

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