Field Service Technician

Parkworks Mechanical Systems

At Parkworks, we design, install, and maintain innovative automated and semi-automated parking systems that redefine how people experience parking in modern cities. Our systems combine mechanical engineering, electrical systems, and smart design to maximize space, improve reliability, and enhance user experience.

We are a growing, fast-moving company built on technical excellence, accountability, and strong client relationships. Our team works on high-profile residential and commercial developments, delivering sophisticated parking solutions that require precision, collaboration, and problem-solving.

If you’re a hands-on technician who enjoys diagnosing complex systems, working independently, and interacting directly with customers, this is an opportunity to grow your career with a company at the forefront of automated infrastructure.

The Field Service Technician is responsible for the maintenance and repair of electrical and mechanical components within semi-automated and fully automated parking systems.

This role ensures reliable system performance, timely response to service calls, and adherence to safety and quality standards across assigned sites. You will work independently and engage directly with residents and property managers to resolve issues efficiently and professionally.

Success in this role requires strong troubleshooting ability, mechanical and electrical aptitude, and a proactive, customer-first mindset.

• Develop a working understanding of all semi- and fully-automated parking systems

• Troubleshoot and repair mechanical and electrical components

• Conduct system testing to verify proper performance and safety

• Diagnose technical issues and implement effective repair solutions

• Order and track parts needed for repairs

• Perform preventative maintenance and emergency service calls

• Respond promptly to on-call service requests from users and property management

• Educate clients on proper system use and maintenance best practices

• Clearly explain equipment issues and repair solutions to customers

• Complete detailed service reports and maintain accurate documentation

• Build and maintain strong relationships with clients and building representatives

• Collaborate with subcontractors and internal team members

• Perform other duties as assigned

• 2 years of experience servicing mechanical and/or electrical equipment

• Automotive, motorcycle, aviation mechanic, or similar technical background is highly valued

• Ability to read and interpret blueprints and electrical wiring diagrams

• Strong diagnostic and troubleshooting skills

• Experience using mechanical hand tools and electrical testing tools (multimeter, etc.)

• Ability to work independently with minimal supervision

• Excellent communication and interpersonal skills

• Flexible availability, including participation in an on-call rotation 

• Ability to lift heavy equipment, bend, and work in confined spaces

• Valid driver’s license and reliable transportation

• Strong time management and organizational skills

Why Join Parkworks?

We believe our team is our greatest asset. We invest in our employees’ health, growth, and long-term success.

• Medical, Dental, and Vision Insurance

• Employer contributions toward premiums

• Access to Employee Assistance Resources to support personal and family well-being
  

• 401(k) Retirement Plan

• Up to 4% employer match

• Competitive compensation based on experience and skill level

• 3 Weeks of PTO annually

• Use for vacation, sick time, or personal needs

• Work-life balance is a priority — we understand the importance of time outside of work

• Ongoing technical training and certifications