Field Service Technician

Hope you're doing well!

This is "Vishal" from Sumeru Solutions. We are sourcing talent for one of our Direct Clients. "Field Service Technician " Role for you. If you are available in the job market, please have a look at the job description and reply to me with your updated resume at " Multiple locations ]

Duration: 6+ Months (Temp to Hire)

Job Overview

• Freshers can apply for an entry-level Field Service Technician role.
• The company provides paid training for candidates with little or no ATM repair experience.
• Responsible for installing, troubleshooting, servicing, and maintaining ATMs.
• Represents the brand while providing customer support.
• ATM training will be provided by the company

Key Responsibilities

• Perform minor maintenance, repairs, and component (FRU) replacement on ATMs.
• Troubleshoot ATM issues using error logs and diagnostic information.
• Maintain parts inventory and service records.
• Provide service status updates throughout repairs.
• Take ownership of customer issues until resolution according to SLA.
• Follow security and safety procedures while working at financial institutions.
• Submit accurate service reports and documentation.