Field Services Manager

Position: Field Services Manager Compensation: $75,000 - $95,000 annually, depending on experience Location: Medicine Park, Oklahoma Inceed has partnered with a great company to help find a skilled Field Services Manager to join their team! This is a high-impact leadership opportunity for someone who knows telecom field operations inside and out. You’ll help guide install and repair teams, improve service quality, and support the delivery of reliable broadband service across multiple markets. With a strong pipeline of growth and a stable organization behind it, this role offers the chance to make a visible difference every day. Key Responsibilities & Duties:Lead install, repair, and service-restoration field operationsSupport supervisors and senior technicians across the service territorySet standards for installation, testing, troubleshooting, and repair workTrack field KPIs and drive service performance improvementsOversee advanced troubleshooting and root-cause resolutionEnsure accurate plant records, splice documentation, and cable markingPartner with internal teams to align field execution and prioritiesPromote safety, compliance, and technician developmentManage tools, vehicles, materials, and department documentation Required Qualifications & Experience: 10+ years of telecommunications technical experienceDeep hands-on experience with fiber and copper splicingBackground in repair, installation, and service restoration5+ years of leadership experience in telecom or broadbandExperience managing field technicians and supervisorsProven success with field KPIs and safety programsStrong communication and customer service skillsValid driver’s licenseAbility to meet attendance and on-call expectations Nice to Have Skills & Experience: Knowledge of inside wiring and structured cablingExperience with PBX, Key Systems, VoIP, or CATVFamiliarity with WAN or data networksExperience with loop testing and certificationMS Office proficiencyExperience with dispatch or plant record systemsBackground in fiber-to-the-home buildsExperience with network upgrades or acquisition integrations Perks & Benefits:This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process. Other Information:This is an onsite role with regular field presence expectedInterview process includes two rounds, including a team and onsite interviewSome overnight travel may be requiredWork may involve outdoor conditions and physical activitySchedule is generally Monday through Friday, 8:00am to 5:00pm If you are interested in learning more about the Field Services Manager opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.