Field Technician Information Technology

As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
Assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
You may also perform whole unit swaps, repair or replace PC peripherals.
Must have reliable transportation as this role services the metro and surrounding areas.
Close service tickets in real time in the Unisys Call Management system using Company provide phone.


Key Qualifications:
Unisys/Dell - Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!

***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***
1+ Years of hands-on experience with laptop and desktop break-fix
Computer-building background experience preferred
General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
Ability to resolve basic / non-complex problems as directed
Client and/or governmental clearance may be required
Police or criminal background verification clearance may be required

Screening Requirements:
Must be able to complete required product training.
Must be able to pass drug and background screening.