Financial Aid Specialist Apply
Position Information
Job Title
Financial Aid Specialist
Campus
Ankeny Campus
Job Number
24-C19
Employment Date
As soon as possible
Job Category
Support Staff Positions
Application & Position Contact Information
Human Resources at (515) 964-6479 or jobs@dmacc.edu for information concerning the application process. Ashley Bailey at 515-965-7302 or albailey6@dmacc.edu for information concerning the position or your status once the position has closed.
Posting Detail Information
Salary Information
HIRING RANGE: $20.70-$22.66 per hour based on experience.
Pay Grade: 08
Pay Grade: 08
Job Summary
Assist students, parents, and staff with Title IV Financial Aid and other student financial aid services following office and college policies and procedures. Analyze and process financial assistance applications and documents. Manage the processing and operational requirements of specific federal, State and or/institutional financial aid programs.
Essential Functions
Assist students and parents with the financial aid processes from initial application to receipt of funds. Analyze and maintain student information records. Research and maintain internal and external databases. Process financial aid, and awarding of funds and award adjustments. Explain Satisfactory Academic Progress (SAP), basic financial aid regulations as well as calculate academic credits needed for financial aid eligibility. Initiate correspondence to students and respond to electronic and in-person financial aid inquiries from the public, staff and students.
Serve as a resource to faculty, staff, and students in the areas of federal and state financial aid application and processing, loan eligibility assessment, and describing award types and programs. Conduct and/or assist with federal and institutional verification processing, scholarship review, and Federal College Work-Study. Review, award, and monitor compliance of assigned federal, State, and/or institutional financial aid programs. Identify and assist with resolution of issues within specific program and service areas. Generate reports from existing database using financial aid software.
Assist in maintaining and evaluating web-based financial aid forms. Scan and index student documentation and institutional records to the students electronic files. Participate in online, in-person, and self-paced professional development trainings and activities.
Participate in staff and supervisor meetings. Attend and provide support at on and off-campus financial aid information events. Provide input and support toward completing department goals and institutional strategic initiatives.
Perform other duties as assigned.
Required Qualifications
Associates degree (High school diploma and two years of experience in working with computers may substitute for the Associates degree.)
Two years of general office experience which includes computer experience and substantial public contact.
Demonstrated ability to understand and apply complex government regulations and financial assistance policies and procedures.
Strong communication skills.
Ability to plan, organize and manage time.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds.
Knowledge of current software applications.
Two years of general office experience which includes computer experience and substantial public contact.
Demonstrated ability to understand and apply complex government regulations and financial assistance policies and procedures.
Strong communication skills.
Ability to plan, organize and manage time.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds.
Knowledge of current software applications.
Desired Qualifications
Bachelors degree.
Higher education experience with student accounts, student services and/or student advising.
Experience in a financial aid office.
Experience with database management.
Demonstrated customer service experience and ability to handle confidential issues and records with discretion and proper judgment.
Higher education experience with student accounts, student services and/or student advising.
Experience in a financial aid office.
Experience with database management.
Demonstrated customer service experience and ability to handle confidential issues and records with discretion and proper judgment.
Physical Requirements
Constant:
- Sit
Occasional:
- Lift Floor to Waist < 10 lbs
- Carry < 10 lbs x 100 ft
- Push/pull horizontal 10 lbs x 18 in
- Lateral Pinch
- Forward reach
- Crouch
- Neck Flexion, Extension & Rotation
- Fine Motor Coordination
- Hand & Foot Coordination
- Stand
- Ability to be Mobile
Mobility accommodations will be reviewed on a case-by-case basis and determined by the essential functions of this position.
Physical Demand Category
Light
Post offer, Pre-Employment Physical Test
N/A
Work Schedule
Monday-Friday, day hours.
Posting Date
02/02/2024
Deadline for Submitting Applications
02/18/2024
Open Until Filled
No
Special Instructions to Applicants
DMACC is an Affirmative Action/Equal Employment Opportunity employer and embraces diversity. Women, minorities, individuals with disabilities and veterans are encouraged to apply. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email jobs@dmacc.edu.
THIS VACANCY REQUIRES: 1) A complete DMACC Employment Application (personal information, educational history, employment history, and supplemental questions). Incomplete applications and commenting See Resume will not be accepted. The application form will be used to screen applicants for required qualifications.
THIS VACANCY REQUIRES: 1) A complete DMACC Employment Application (personal information, educational history, employment history, and supplemental questions). Incomplete applications and commenting See Resume will not be accepted. The application form will be used to screen applicants for required qualifications.
Quick Link for Postings
https://jobs.dmacc.edu/postings/10914
Nondiscrimination Statement:
Nondiscrimination Statement
Nondiscrimination Statement:
Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, or hiring practices, and harassment or discrimination based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment), and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.
Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure (HR3010). Complaint forms may be obtained from the Campus Provosts office, the Academic Deans office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515-964-6857, dso@dmacc.edu. Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S Ankeny, Blvd, Bldg 1, Ankeny, IA 50023, phone 515-964-6216, Title9@dmacc.edu. Questions or complaints about this policy may be directed to the Director of the Office of Civil Rights, U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, phone 312/730-1576, fax 312-730-1576, TDD 800-877-8339, email OCR.Chicago@ed.gov.
Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure (HR3010). Complaint forms may be obtained from the Campus Provosts office, the Academic Deans office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515-964-6857, dso@dmacc.edu. Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S Ankeny, Blvd, Bldg 1, Ankeny, IA 50023, phone 515-964-6216, Title9@dmacc.edu. Questions or complaints about this policy may be directed to the Director of the Office of Civil Rights, U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, phone 312/730-1576, fax 312-730-1576, TDD 800-877-8339, email OCR.Chicago@ed.gov.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Please describe your experience working in a financial aid office, student accounts office, and/or other student services department. If you do not have direct professional experience in one of these examples, please describe your experience working in your current job or most recent professional position and how that experience aligns with working on a college campus.
(Open Ended Question)
- * Please describe your experience using information technology systems. Please tell us about current software, including data base applications, that you are comfortable using and your current level of experience.
(Open Ended Question)
- * A portion of this job requires explaining regulations and providing guidance on completing forms. Occasionally in-person, but more often over the phone or other online means. Describe your skills with providing excellent customer service to people using various methods. What experience do you have? How did you ensure understanding and comprehension by the people you assisted?
(Open Ended Question)
- * How did you learn about this job opening?
- DMACC Employee Referral
- Friend/Relative
- Indeed.com
- TeachIowa.gov
- HigherEdJobs
- CareerBuilder
- The Chronicle of Higher Education
- Inside Higher Ed
- Iowa Workforce Development
- DMACC Website
- DMACC Applicant Job Alert Email
- Other
- * Have you completed the DMACC Employment Application (all personal information, educational history, employment history, and supplemental questions)?
- Yes
- No (If no, please return to the application and complete all additional information.)
Documents Needed to Apply
Required Documents Optional Documents
- Resume
- Cover Letter
- Transcripts
- Transcript 2
- Transcript 3
- Other
yes
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