Specific responsibilities include but are not limited to:

Handling case notes, processing correspondence, maintaining client case files and filing performance reports, account forms and other advisory paperwork

Scheduling and attending follow-up appointments

Debrief client meetings with advisor(s)

Case note management and tasking to operations team

CRM management

Prospecting for new advisory clients on behalf of the employing financial advisor

Gathering information for financial advisor's meeting with client/prospect

Preparing advisory annual review information

Preparing and modifying planning analyses and investment/advisory proposals

Preparing needs-based analysis or financial plan

Recommending fund portfolio options

Discussing potential rollover opportunities from other retirement plans for variable and mutual funds

Conducting 3rd party rollover calls with clients

Administering advisory accounts according to program guidelines

Meeting with advisory clients for fact finding and conducting existing advisory client reviews

Completing risk tolerance (personal profile) questionnaire with client

Making recommendations and modifying proposals and advisory accounts based on review meeting

Participating in client meetings for financial or investment plan development or presentation

Complete and collect all information from client, utilizing the client information gathering form

Corresponding with clients to handle advisory-related service issues

Contacting clients on behalf of the financial advisor to develop advisory plan and provide technical explanations of investment plan

Formulating advisory product solutions to/for a client or explaining advisory products or advisory performance

Accepting redemptions/withdrawals from clients and communicating instructions to MFG operations team

Discussing tax consequences, costs and advisory fees with client

Qualifications

Health and Life licensed or gain licensing within 6 months of employment

Financial Service or Insurance industry experience preferred

Associate Agent Contract required

Experience in administrative support or customer service, preferably in the financial services and/or insurance industry

Excellent oral and written communication skills

Familiarity with Microsoft applications and data entry and information retrieval software

Demonstrated organizational and time management skills and ability to multitask, set priorities and meet deadlines

Strong attention to detail with the ability to work with a high degree of accuracy

Ability to proactively identify what needs to be accomplished and take action as appropriate

Has interest in learning on a continuous basis

Ability to embrace change and work in a fast-paced environment

Ability to work both independently and in a team

Ability to maintain confidentiality

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Professional development assistance
• Retirement plan

Physical Setting:

• Office

Schedule:

• Monday to Friday

Experience:

• Financial sales: 1 year (Required)
• Financial services: 1 year (Required)
• Customer service: 1 year (Preferred)