Loan Processing SpecialistLocation: Voorhees, NJ (Onsite)Compensation: $50,000 – $68,000 base salaryAbout the RoleA well-established financial services organization is seeking a Loan Processing Specialist to support customers through a structured, deadline-driven approval process. This role is ideal for someone with strong customer service instincts who enjoys organization, follow-up, and guiding people through complex steps.No prior lending or industry experience is required. We are looking for someone who communicates clearly, stays persistent, and knows how to balance empathy with accountability.What You’ll Be DoingServe as a primary point of contact for customers throughout a multi-step approval processRequest, collect, and follow up on required documentationProactively reach out to customers to obtain missing information and keep files movingExplain requirements, timelines, and next steps in a clear, professional mannerHandle difficult or disappointing conversations with confidence and empathyIdentify issues or gaps and partner with internal teams to resolve themMaintain accurate records and meet established deadlinesManage multiple active files in a fast-paced environmentWhat We’re Looking ForStrong customer service and communication skills (written and verbal)Confidence delivering firm messages and setting expectationsPersistence and follow-through—you’re comfortable making multiple touchpointsStrong organizational and problem-solving abilitiesAbility to manage competing priorities and deadlinesBackgrounds in customer service, administrative support, call centers, banking, hospitality, or operations are a plusNo prior lending or industry experience required—full training providedWhat’s OfferedCompetitive salary of $50,000 – $68,000Structured onboarding and trainingLong-term career growth in financial services