Firmware Software Engineer

About Ascendion :Ascendion is a full service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.Ascendion | Engineering to elevate lifeWe have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:Build the coolest tech for the world’s leading brandsSolve complex problems - and learn new skillsExperience the power of transforming digital engineering for Fortune 500 clientsMaster your craft with leading training programs and hands-on experienceExperience a community of change makers!Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.Title: Firmware Software Engineer VLocation: Remote Job DescriptionWe are looking for three senior software engineers to support and maintain our Live creation experience. This role is focused on production support and oncall coverage for Live creation surfaces, along with the bug fixes, stability work, and small feature changes that come out of it. You will work across web and backend systems in a large, mature codebase, and you will be expected to operate independently with limited day-to-day direction. This is a hands-on role for someone who is comfortable owning production issues end to end: triaging an alert, tracing the problem across services, shipping the fix, and closing the loop.Responsibilities: Participate in the Live creation on-call rotation, including triage, investigation, mitigation, and root cause analysis of production issues.Debug and resolve issues spanning web frontend and backend services in the Live creation stack.Ship bug fixes, reliability improvements, and small to medium feature work.Improve on-call health by reducing noisy alerts, updating runbooks, and adding monitoring, logging, and dashboards.Write and maintain tests covering critical Live creation flows.Document findings and fixes so knowledge stays with the team.Candidate Disqualifiers: Native engineersNice-to-have SkillsExperience with live video, streaming, or real-time media systems.Experience with GraphQLBackground in reliability, observability, or SEV responseMust-Have Skills (Exp: 10+ )Senior full-stack web and backend development, 5+ years, with strong JavaScript or TypeScript and React on the frontend and server-side services and APIs on the backend.Production support and on-call experience in a high-traffic consumer product, covering triage, debugging, mitigation, and root cause analysis of live issues.Proven ability to work independently in a large, unfamiliar codebase with minimal direction, including knowing when to escalate.ThanksSalary Range: $1,87,000 - 1,97,000 Annually -Factors that may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year]. The paid time off benefits meet the paid sick and safe time laws that pertain to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year]Want to change the world? Let us knowTell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!