Pay: £25,000.00-£28,000.00 per yearJob Description:This is an exciting opportunity for the right candidate to grow their career and progress within an FN50 leasing company.We are a forward-thinking, family-owned vehicle contract hire and leasing company based in Milton Keynes and are looking for a talented Fleet Customer Operations Executive to join our team.The ideal candidate will be part of a developing team, with the autonomy and ability to help shape and direct the company moving forwards.We are looking for someone proactive and detail-driven who’s comfortable working in a busy operational environment and genuinely cares about supporting customers and co-workers.DutiesFirst point of contact for customers.Taking ownership in delivering excellent customer service, ensuring customer needs are fully understood.Setup of new contracts within Fleet management and other related systems.Invoicing customersAssisting in vehicle disposals & logistics along with relevant paperwork.Penalty charge notices and customer recharges.Maintaining vehicle details & contracts on fleet management systems.Manages post income and deliveries and collections.Motor Insurance updates and checks with group insurance.Contribute to ICR’s social media presence and marketing activity.Assist in customer maintenance management.Assist Account Managers with credit control.The ideal candidateMust have proven fleet industry administrative experience. (Ideally 2 years or more).Demonstrate a basic knowledge and understanding of Business Contract Hire and Salary Sacrifice products.Be motivated and ambitious to progress in their career.Think strategically & commercially.Focus on customer & business needs.Drive innovation and lead change.Show excellent attention to detail and have a focus on accuracy.PC literate with the ability to navigate multiple systems accurately.Excellent written and verbal communication skills.Monday - Friday 9am-5.30pm (No weekends)Salary up to £28,000 basic depending on experienceRequirements:Fleet administration: ( 2 years or more preferred)Full UK Driving LicenceJob Type: Full-timeBenefits:25 days annual leave (plus bank holidays)Birthday offSmart Casual dressCompany eventsCompany pensionLife insuranceOn-site parkingSick payWorking Location: On site, Milton Keynes, MK1 1DF