Fleet Manager IIJob Category: Operations - FleetRequisition Number: FLEET002371Posted: June 18, 2025Full-TimeOn-siteErlanger, KY 41018, USAJob DetailsDescriptionWHO WE ARE Headquarters: Cedar Rapids, IA Position Location: Erlanger, KYCRST The Transportation Solution, Inc. As a member of Team CRST, you'll be part of one of the nation's largest privately held transportation and logistics companies this year celebrating its 70th anniversary. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery.We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.CRST Dedicated Solutions CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense.The RoleThe Fleet Manager is responsible for overseeing all aspects of a fleet of trucks. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and to improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role. Shift: Business hours are Thursday Monday 7:00 am 4:00 pm with Tuesday and Wednesdays off. Hours at the beginning for training and onboarding will vary. Compensation: $53,274 - $85,285 Starting Wages (Pay Bi-Weekly) A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.Essential Duties and ResponsibilitiesDriver Management Oversee a team of drivers to ensure exceptional customer service delivery and fleet profitabilityCustomer Service Perform all aspects of dedicated customer support including load booking and service failure resolutionOperational Planning Manage daily scheduling of equipment and drivers to maximize utilizationCross-Functional Communication Serve as liaison between customers, drivers and internal departments to ensure smooth operationsDriver Relations Build and maintain positive relationships with drivers to enhance performance and support retention effortsAuthorization Approve pay-related items in alignment with company policySafety Compliance Ensure all safety protocols and procedures are consistently followedPerformance Tracking Assist in the development and management of customized KPIs to monitor and achieve performance goalsAccountability & Reliability Maintain regular and reliable attendance while performing other duties as assigned to support team and business needsRequired QualificationsPrevious driver manager experiencePreferred QualificationsAssociate's degreeIdeal Experience & Skill SetComplex Problem Solving and Critical ThinkingSocial PerceptivenessJudgement and Decision MakingOperations and MonitoringService OrientationTroubleshooting and NegotiationDid You Know?CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.We're family-owned. We're dedicated to building on our founder's legacy to make CRST the transportation solution.CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!Work Location: The work location for each position will be decided during the hiring process, based on business needs and job requirements.The CRST Core Values: Safety at the Core of All We Do Integrity in Every Decision and Action Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.