Flight Support Specialist

Who We AreIsraJets is a leader in private aviation, delivering innovative and personalized solutions forprivate air travel. Our team is committed to providing exceptional service and seamless tripexecution while building lasting relationships with our clients and partners.About the RoleWe're looking for a detail-oriented Flight Support Specialist to join our team. This full-time,hybrid role is based in Fort Lauderdale, FL, with flexibility for some remote work.Reporting to the Flight Support Operations Director, this role is responsible for supporting theday-to-day execution of private jet operations while ensuring an exceptional experience for ourclients and partners. The ideal candidate is highly organized, proactive, able to anticipateoperational challenges, and comfortable working in a fast-paced environment whilecollaborating closely with multiple teams.Responsibilities• Coordinate and manage private jet trips from booking through completion• Coordinate operational services to ensure seamless trip execution• Communicate effectively with clients, operators, FBOs, vendors, and internaldepartments• Monitor active trips, identify potential operational issues, and escalate them asappropriate• Maintain accurate records and updates within the CRM• Collaborate across departments to ensure efficient coordination and execution• Contribute to the continuous improvement of operational processes and workflows• Deliver an exceptional customer experience throughout every stage of the tripQualificationsRequired• Previous experience in private aviation• At least 1–2 years of customer service or client-facing experience in private aviation,luxury travel, hospitality, or another premium service environment• Advanced proficiency in Microsoft Excel• Exceptional attention to detail• Strong organizational and multitasking skills• High level of accountability and ownership• Excellent communication and customer service skills• Ability to think critically, prioritize effectively, and exercise sound judgment• Ability to collaborate effectively with cross-functional teams and stakeholders• Professional written and spoken English• Ability to thrive in a fast-paced environmentPreferred• Experience with Salesforce or other CRM platforms• Experience with aviation platforms such as Avinode and JetInsight• Spanish or French is a plus