Float Client Relationship Consultant 4 (Banker) - Central Orange County, CA

Job Title Client Relationship Consultant Overview At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Responsibilities Build relationships with customers, engaging them via multiple channels including in‑person, by appointment, and virtually to provide the best possible counsel while adopting a digital‑first mindset. Assess and attend to customers’ banking needs, obtaining and processing customer and account information, and demonstrating and educating clients on available deposit and loan products and services. Recommend solutions based on each customer’s unique goals and needs, and foster relationships through proactive outreach and follow‑up. Maintain a working knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Proactively educate clients on emerging and self‑service digital products and services to assist with meeting their financial needs. Leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy. Basic Qualifications High school diploma or equivalent. Five or more years of job‑related, retail banking experience or a combination of experience and commensurate training. Preferred Skills and Experience Proven ability to build and foster relationships with clients through proactive outreach and follow‑up. Ability to effectively engage and communicate with clients. Advanced knowledge of applicable bank and branch policies, procedures, and support systems. Thorough knowledge of all retail products and services. Proven customer service and interpersonal skills. Experience in participating in sales campaigns/promotions. Experience with using and demonstrating digital products and self‑service technologies. Ability to explore and identify a customer’s true needs while leveraging a digital first mindset. Advanced proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively. Experience in the financial services industry (preferred). Location This role requires working from a U.S. Bank location for all scheduled work days. Benefits Health care (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and safe leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Equal Opportunity Employer U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program, an internet‑based employment eligibility verification system operated by U.S. Citizenship and Immigration Services. Compensation Pay range: $30.90 - 37.76 per hour. Salary may vary based on the primary location. #J-18808-Ljbffr