Florie's Host/ess (Part-Time)

Four Seasons Resort Palm BeachFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the LocationHere at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.About the RoleThe Florie's Host/Hostess is responsible for coordinating restaurant reservations, welcoming and seating guests, and supporting the overall flow of service within Florie's restaurant, bar, and lounge. This role maintains guest preferences, coordinates special occasions, and works closely with restaurant and culinary teams to ensure personalized and seamless experiences. This position is part of the Food & Beverage team at Florie's and reports to Food & Beverage Management.About Florie'sFlorie's is an extraordinary culinary collaboration between Four Seasons and Mauro Colagreco, the visionary chef behind the three-Michelin-starred Mirazur, recognized among the world's most celebrated restaurants. Inspired by Mediterranean flavors, local ingredients, and live-fire cooking techniques, Florie's delivers a unique dining experience that blends innovation, creativity, and exceptional hospitality. The restaurant serves as the culinary centerpiece of Four Seasons Resort Palm Beach and reflects the resort's commitment to world-class dining experiences.What You Will DoWelcome and greet arriving guests warmly and professionally, using guest names whenever possibleCoordinate and manage reservations for Florie's restaurant, bar, lounge, and private dining experiencesSeat guests according to preferences and availability while maintaining an efficient and seamless flow of serviceRespond to telephone and reservation inquiries promptly and professionallyBuild relationships with new and returning guests while recognizing and maintaining guest preferencesAnticipate guest needs and assist with special requests, celebrations, and personalized arrangementsCoordinate special occasions, including birthdays, anniversaries, private dining experiences, and festive reservationsMaintain accurate reservation information and communicate important details, VIPs, and special requests to restaurant and culinary teamsMaintain excellent knowledge of Florie's menus, preparation methods, ingredients, cocktails, and wine offeringsPrepare and maintain menus and host stand materials for each meal periodAssist Servers and support teams with table preparation and large reservations when neededMaintain strong knowledge of resort offerings and confidently assist guests with general questions and requestsHandle guest concerns and special requests with professionalism, care, and appropriate follow-upMaintain a polished, organized, and welcoming host area throughout serviceSupport other Food & Beverage areas as business needs requireWhat You BringHigh school diploma or equivalent experiencePrevious host/hostess, restaurant, or Food & Beverage experience in a luxury hotel, resort, or fine dining environment preferredStrong interpersonal and guest engagement skillsExcellent communication skills with the ability to provide warm, polished, and professional serviceStrong organizational skills and attention to detailAbility to manage reservations, seating priorities, and multiple guest requests in a fast-paced environmentExperience with restaurant reservation systems preferredExcellent food and beverage knowledge or a strong desire to learnAbility to remain professional and composed during high-volume service periodsAbility to read, write, and communicate effectively in EnglishAbility to work collaboratively with restaurant, culinary, and resort teamsWhat We OfferCompetitive Salary & WagesComprehensive Benefits Package401(k) Retirement PlanExcellent Training and Development OpportunitiesComplimentary Accommodations at other Four Seasons Hotels and ResortsComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & HoursFlexible availability including mornings, evenings, weekends, and holidaysWork AuthorizationCandidates must have valid authorization to work in the United States at the time of application.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal