At Las Vegas Petroleum, we're proud to partner with Denny's to provide an unforgettable dining experience for our guests! Located in the heart of McComb, MS, our restaurant combines a cozy atmosphere with a menu full of hearty, home-style meals. If you have a passion for great food and outstanding service, we want you to join our team as a FOH Service Manager!

Job Overview:

As the FOH Service Manager, you'll lead our front-of-house operations, ensuring that every guest feels welcomed and leaves with a smile. Your leadership will inspire our team to deliver exceptional service while creating a fun and engaging dining environment. If you thrive in a busy atmosphere and enjoy mentoring others, this is the role for you!

Key Responsibilities:

• Guest Experience: Ensure each guest receives a warm welcome and top-notch service, addressing any concerns promptly and professionally.
• Team Leadership: Lead, train, and motivate front-of-house staff to achieve high performance and strong teamwork while creating a positive work environment.
• Quality Control: Monitor service standards and dining room cleanliness to maintain our diner’s high standards for food quality and presentation.
• Operational Efficiency: Oversee the day-to-day FOH operations, including managing staff schedules, inventory control, and adhering to health and safety regulations.
• Collaboration: Work closely with kitchen staff and management to ensure smooth service flow and effective communication.
• Sales Growth: Assist in developing promotional strategies to boost customer turnout and enhance guest satisfaction.

If you’re ready to step into a role that blends leadership with customer engagement, apply today to be a part of the Black Bear Diner team at Las Vegas Petroleum!

Requirements

• Experience: 2+ years in a restaurant management position, preferably in a fast-paced setting.
• Leadership Skills: Strong ability to lead and motivate a diverse team, providing guidance and support.
• Customer Focus: A genuine passion for delivering exceptional customer service and creating memorable guest experiences.
• Communication Skills: Excellent verbal and interpersonal skills for engaging with team members and guests alike.
• Problem-Solving Ability: Quick thinking and proactive in resolving issues to maintain service quality.
• Flexibility: Availability to work nights, weekends, and holidays as needed.
• Food Safety Knowledge: Familiarity with health and safety regulations in a restaurant environment; ServSafe certification is a plus.