Food Service Assistant II

Cafeteria WorkerMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.The Cafeteria Worker performs a variety of food service duties, including preparing and serving food and beverages in a cafeteria or similar food service environment. This position supports efficient daily operations by providing friendly customer service, maintaining clean and organized work areas, and following established food safety, sanitation, and quality standards. Patient Care Required: NoEssential FunctionsPrepares fruits and vegetables by rinsing, peeling, slicing, and dicing as needed.Weighs and measures ingredients according to established recipes and guidelines.Wraps, labels, dates, and properly stores food items.Cleans and organizes work areas, equipment, utensils, and service stations.Follows established recipes and preparation procedures to prepare menu items.Ensures food is maintained and served at appropriate temperatures and according to portion-control guidelines.Serves customers in a fast, efficient, and friendly manner.Provides customers with information regarding food ingredients, availability, and pricing.Escalates customer concerns or complaints to management when appropriate.Follows established safety, sanitation, hygiene, and customer service standards and procedures.EducationHigh School Diploma or equivalent preferred.Experience cannot be substituted for the required education.Experience13 years of experience directly related to the duties and responsibilities of the role required.Relevant experience may include food preparation, cafeteria or food service operations, customer service, cooking, and maintaining clean and safe food service areas.Knowledge, Skills, and AbilitiesKnowledge of food service supplies, equipment, ordering, and inventory control.Ability to follow routine verbal and written instructions.Ability to read and write effectively.Knowledge of and ability to follow established safety procedures.Ability to safely use cleaning equipment and supplies.Ability to lift and handle heavy objects as required.Knowledge of food service line setup and temperature requirements.Skill in cooking and preparing a variety of foods.Knowledge of food preparation and presentation methods, techniques, and quality standards.Strong customer service skills with the ability to work efficiently in a fast-paced food service environment.Work Location: 55 Fruit StreetWork Shift: Day (United States of America)Pay Range: $17.71 - $24.28/HourlyEEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.