Post a Job

Millions Of Active Candidates

For Employers

VIEW SIMILAR JOBS →

Loading, Please wait..!!

Friedman Onsite Support

Posted on: Nov 12, 2026

Programmers io
Cleveland, Ohio
Onsite
Full-time

Save this job

Apply Here APPLY LATER

Curious about compensation?

Explore the historical salary trends, average pay, and estimated compensation for Friedman Onsite Support roles in Ohio.

View Salary Guide →

Over 12 millions jobs on Snaprecruit.
Find your match !

VIEW SIMILAR JOBS →

Job Title :

Friedman Onsite Support

Job Type :

Full-Time

Job Location :

Cleveland Ohio United States

Remote :

Job Description :

Role Overview

We are seeking an experienced Friedman Frontier ERP Onsite Support Consultant to provide reliable, high quality application support for our manufacturing and supply chain operations. The role will serve as a key onsite point of contact, ensuring smooth day to day operations, rapid issue resolution, and strong collaboration with both business users and global IT teams.

Experience & Functional Expertise

10+ years of overall IT experience, with strong specialization in ERP systems
Proven hands on experience with the Friedman Frontier ERP platform
Solid understanding of manufacturing (MFG), supply chain, and order management processes
Experience supporting ERP applications on IBM i / AS400 environments

Technical Capabilities

Strong working knowledge of:
- IBM i / AS400
- RPG and COBOL
- DB2 and SQL
Exposure to mainframe technologies (DB2, COBOL) is a plus
Ability to analyze application behavior, identify root causes, and recommend effective fixes

Key Responsibilities

Act as the primary onsite support contact for Friedman ERP related issues
Provide timely resolution for incidents, service requests, and production issues, minimizing business impact
Partner closely with business users to understand operational needs and deliver effective solutions
Coordinate with offshore and global support teams to ensure seamless 24x7 support coverage
Proactively identify risks, recurring issues, and improvement opportunities
Ensure adherence to SLA commitments and service quality expectations

Professional & Communication Skills

Strong customer facing communication skills, with the ability to interact confidently with business stakeholders
Excellent problem solving and analytical skills, especially in high priority or time sensitive situations
Ability to work independently in an onsite role while maintaining strong collaboration with remote teams
Highly organized, with effective time management and prioritization skills

Position Details

Posted:

Nov 12, 2026

Reference Number:

2338-35888

Employment:

Full-time

City:

Cleveland

Job Origin:

CIEPAL_ORGANIC_FEED

Share this job: