We are seeking a Front Desk Admin to join our afterschool tutoring center. This vital front-facing role is responsible for ensuring smooth daily operations, supporting students and families, and assisting the tutoring staff behind the scenes.

The ideal candidate is friendly, highly organized, and thrives in a fast-paced, multitasking environment. You'll serve as the first point of contact for parents, manage student check-ins and check-outs, support administrative tasks, and help create a positive and professional learning environment.

Key Responsibilities:

• Greet and assist students and parents in a warm, professional manner

• Answer incoming phone calls and respond to emails promptly and courteously

• Manage student schedules, including changes, cancellations, and reminders

• Check students in and out of tutoring sessions using our tracking system

• Track and take payments from families, including issuing receipts and updating records

• Support instructors by grading worksheets and organizing student materials

• Create, file, and maintain physical and digital documents

• Monitor and manage student behavior in the waiting area as needed

• Help resolve scheduling or customer service issues with a solution-oriented mindset

• Maintain a clean, organized, and welcoming front desk and lobby area

Qualifications:

• Prior experience in customer service, receptionist, or educational support roles

• Strong communication and interpersonal skills

• Ability to multitask and prioritize in a busy environment

• Excellent organizational and time-management skills

• Basic classroom management or youth supervision experience preferred

• Comfortable using computers, printers, and standard office software

• Positive attitude, strong work ethic, and team-oriented mindset

Work Hours:

Part-time (Typical shifts are weekday afternoons and early evenings)