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Front Desk Associate

In Western Australia United States

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Front Desk Associate   

JOB TITLE:

Front Desk Associate

JOB TYPE:

Full-time

JOB LOCATION:

Dallas Western Australia United States

JOB DESCRIPTION:

Duties

Incumbent responsible for maintaining guest files.
Process requests such as parking passes, key replacement and other general concierge service related requests for unaccompanied housing guests.
Will ensure guest privacy and security measures are maintained at all times.
Utilize property management system (eMH) to register guests and assign rooms upon check-in.
Incumbent will inventory keys and other supplies or amenities maintained at front desk.
Using the property management system may run reports as requested or needed.
Log trouble calls and ensure appropriate department is notified.
Incumbent may need to provide guests information/maps of base or local area.
Performs other related duties as assigned.

Requirements

Conditions of Employment

  • Successful completion of National Agency Background (NACI) Check required.
  • This position involves work on workdays and may involve weekends, and holidays, as well as rotating shifts, often consisting of other than normal duty hours.
  • Incumbent may be recalled to duty and/or required to work overtime, including on an emergency basis.
  • Certification for front desk operations and other requirement outlined in the Lodging Career Path Guide obtained within established time frame.
  • May be required to possess valid drivers license as travel to other facilities within normal scope of duties may be required.
    Must have reliable transportation.

Qualifications

Six months of work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations preferred.
Incumbent must be skilled in the use of a personal computer and various software programs.
Must possess basic math and reading skills.
Must be able to communicate clearly and effectively both verbally and in writing.
Ability to handle, control, and account for large amounts of cash.
Availability to work at Naval Base Kitsap Bangor and/or Bremerton locations.
Must live within local commuting area.

Additional information

Salary is dependent on experience and/or education.
Some positions have special requirements.
Selectee may be required to complete a one (1) year probationary period.


Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
We utilize E-Verify to confirm selectee's eligibility to work in the United States.


This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.


Executive Order 12564 requires a Federal workplace free of illegal drugs.
According to the Executive Order, all Federal employees are required to remain drug free throughout their employment.
Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace.
The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.


  • Benefits

    A career with the U.
    S.
    government provides employees with a comprehensive benefits package.
    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
    Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.
Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.
Best qualified applicants will be referred to the hiring manager.
The selecting official may choose to conduct interviews.

  • Benefits

    A career with the U.
    S.
    government provides employees with a comprehensive benefits package.
    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
    Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits.
    Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
    You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required at the time of application:

    • Rsum
    • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
    • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
    • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
    • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.
    S.
    Department of Education in order for it to be credited towards qualifications.
    Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
    S.
    Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.


    The complete application package must be submitted by 11:59 PM (EST) on 02/15/24 to receive consideration.
    To begin, click Apply to access the online application.
    You will need to be logged into your USAJOBS account to apply.
    If you do not have a USAJOBS account, you will need to create one before beginning the application.


    Additional information on how to complete the online application process and submit your online application may be found on the https://help.
    usastaffing.
    gov/Apply/index.
    php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account.
    Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.


    For information on what each Application Status means, visit: https://www.
    usajobs.
    gov/Help/how-to/application/statusDON is an Equal Employment Opportunity Employer.
    All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.
    The DON provides reasonable accommodations to applicants with disabilities.
    Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.
    FCT@navy.
    mil to ensure proper consideration is given.

    Agency contact information

    NRNW NAF HRO

    Email

    CP-Personnel.
    cnrnw@navy.
    mil

    Address

    NAVBASE Kitsap Bremerton
    1103 Hunley RD
    Bldg 94
    Silverdale, WA 98315
    US

    Next steps

    Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.


    If you provided an email address, you will receive an email message acknowledging receipt of your application.
    Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


    Please notify us if your contact information changes after the closing date of the announcement.
    Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
    g.
    , Spam Blocker, etc.
    ), you may not receive important communication that could affect your consideration for this position.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent.
    Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following documents are required at the time of application:

  • Rsum
  • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • The public

    U.
    S.
    Citizens, Nationals or those who owe allegiance to the U.
    S.

Position Details

POSTED:

EMPLOYMENT:

Full-time

SALARY:

20.89 per year

SNAPRECRUIT ID:

S-1707361768-07c6bfa3cf2cc1df793412a01fcfcc05

LOCATION:

Western Australia United States

CITY:

Dallas

Job Origin:

jpick2

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Front Desk Associate    Apply

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Duties

Incumbent responsible for maintaining guest files. Process requests such as parking passes, key replacement and other general concierge service related requests for unaccompanied housing guests. Will ensure guest privacy and security measures are maintained at all times. Utilize property management system (eMH) to register guests and assign rooms upon check-in. Incumbent will inventory keys and other supplies or amenities maintained at front desk. Using the property management system may run reports as requested or needed. Log trouble calls and ensure appropriate department is notified. Incumbent may need to provide guests information/maps of base or local area. Performs other related duties as assigned.

Requirements

Conditions of Employment

  • Successful completion of National Agency Background (NACI) Check required.
  • This position involves work on workdays and may involve weekends, and holidays, as well as rotating shifts, often consisting of other than normal duty hours.
  • Incumbent may be recalled to duty and/or required to work overtime, including on an emergency basis.
  • Certification for front desk operations and other requirement outlined in the Lodging Career Path Guide obtained within established time frame.
  • May be required to possess valid drivers license as travel to other facilities within normal scope of duties may be required. Must have reliable transportation.

Qualifications

Six months of work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations preferred. Incumbent must be skilled in the use of a personal computer and various software programs. Must possess basic math and reading skills. Must be able to communicate clearly and effectively both verbally and in writing. Ability to handle, control, and account for large amounts of cash. Availability to work at Naval Base Kitsap Bangor and/or Bremerton locations. Must live within local commuting area.

Additional information

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period.

Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.


  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required at the time of application:

    • Rsum
    • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
    • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
    • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
    • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

    The complete application package must be submitted by 11:59 PM (EST) on 02/15/24 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

    Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.

    For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/statusDON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

    Agency contact information

    NRNW NAF HRO

    Email

    CP-Personnel.cnrnw@navy.mil

    Address

    NAVBASE Kitsap Bremerton
    1103 Hunley RD
    Bldg 94
    Silverdale, WA 98315
    US

    Next steps

    Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

    If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following documents are required at the time of application:

  • Rsum
  • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.


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