Front Desk Hospitality Specialist

Location: Independence, MO
Schedule: Monday–Friday, 8AM–5PM | No Weekends
Pay: $18–$20/hr | Hiring Immediately

Be the first smile people see when they walk into Phoenix Home Care.
We’re looking for a Front Desk Hospitality Specialist who thrives on connection, brings calm to chaos, and knows how to make a lasting first impression. If you’re quick on your feet, love solving problems, and want to work somewhere that truly feels good to walk into every day—this is your place.

What You’ll Do

• Be the face (and voice) of Phoenix—answer calls, greet guests, and guide them to the right person
• Keep things running smoothly with strong organization and multitasking skills
• Jump in to help where needed and support office operations
• Handle sensitive situations with professionalism and care
• Maintain accurate documentation and assist with communication between departments

What You Bring

• A positive, welcoming attitude—you set the tone for everyone who enters
• Excellent phone and people skills; calm under pressure
• Prior office or administrative experience (healthcare experience a bonus)
• Comfortable with Excel, Word, and multi-line phone systems
• Reliable, professional, and always ready to help the team

Why You’ll Love Phoenix

• Consistent schedule: Monday–Friday, 8–5 (no weekends!)
• Benefits that matter: Medical, Dental, Vision, PTO, 401(k), family coverage
• Growth & recognition: Continuing education and employee recognition programs
• A culture that feels like family

At Phoenix Home Care & Hospice, you’re not just answering phones—you’re creating New Beginnings for every client, caregiver, and colleague who walks through our door.

Ready to make every first impression count? Apply today.