Position Details
Front Desk Receptionist Apply
Job Description
Job Description
Benefits:
Schedule:
Job description
We are seeking a Front Desk Receptionist with prior medical office experience to join our interdisciplinary pain management practice. This role is essential in providing a professional, organized, and compassionate first point of contact for our patients.
Responsibilities
Qualifications
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Schedule:
- Monday through Friday
- Day shift
- 8-hour shift
- No weekends
Job description
We are seeking a Front Desk Receptionist with prior medical office experience to join our interdisciplinary pain management practice. This role is essential in providing a professional, organized, and compassionate first point of contact for our patients.
Responsibilities
- Greet and register patients upon arrival and collect copays and patient balances.
- Schedule appointments, answer phones, and manage patient correspondence.
- Enter patient information into the EMR and transmit required information to billing staff.
- Scan, upload, fax, and copy patient documents and medical records.
- Maintain and organize patient medical records within the electronic health record system.
- Obtain and send medical records to providers and insurance companies.
- Communicate calmly and respectfully with patients and families during times of stress or concern.
- Respond to phone calls and messages in a timely and professional manner.
- Proactively manage clinic schedules by filling cancellations and prioritizing appointments.
- Work independently while maintaining strong organizational standards.
Qualifications
- Experience in medical reception, patient registration, scheduling, and eligibility verification.
- Experience working with medical insurance companies required.
- Strong customer service and communication skills.
- Ability to work independently and take initiative.
- Computer proficiency and EMR experience preferred.
- Strong organizational and multitasking abilities.
