FRONT DESK SALES AND SCHEDULING CONCEIRGE Apply
Salas Plastic Surgery & The Love Medspa is looking for highly motivated, talented, and energetic Front Desk Sales Concierge to join our amazing team! We are a single surgeon boutique plastic surgery practice with a Medspa offering all surgical and non-invasive treatments which includes, but is not limited to, Tummy Tucks, Breast Implants, Breast Lifts and Reductions, Liposuction, Brazilian Butt Lifts(fat transfer), Rhinoplasty(nose surgery), Morpheus, Laser Hair Removal, Sciton photofacials, Emsculpt, Emsella, Peels and Facials. Our office considers each member of our team like family and encourages work-life balance. We are a close knit team and strive to avoid frequent turnover of staff. We support internal and financial growth for all employees within our company. We are looking to fill this position with a candidate who intends to stay for many years to come. This positions role primarily entails answering incoming phone calls and email inquiries, being able to explain in detail the services the practice offers and lead patients to scheduling an appointment for a consult and/or treatment with one of our providers.
Qualifications
Excellent communication, customer service, and team building skills required
Bilingual (Spanish and English) required and proficient in both written and verbal skills in both languages ideal
Must have at least one year of sales experience
Previous experience in plastic surgery is not needed, medical training is beneficial
Ability to meet individual requirements of the patient relationship, which may include but are not limited to: time management, verbal skills, negotiation skills, customer service skills, and problem solving abilities
Ability to maintain a positive attitude in a fast-paced multi-tasking environment
Must have reliable transportation and valid drivers license
Professionalism in dress and presentation, honesty and work ethic
Responsibilities
provide patients with information about the surgeon, company, products, surgical and non-surgical procedures
Provide patient with pricing and payment options
consult with surgical and non-surgical patients and provide education on surgery and procedures as recommended by our providers
engage in phone and face-to- face inquires with potential and/or current patients from initial inquiry through surgery and thereafter
establish and maintain customer relationships by delivering superior customer service
Utilize suggestive selling techniques
manage inbound leads, providing detailed information on procedures
Collaborate with management to identify new opportunities and strategies for growth
Meet and exceed monthly sales targets
Manage new and old leads on a consistent basis
Sell, present and promote our products/services to meet customer needs
run patient payments
provide friendly, timely service to all patients with questions or concerns
Be a team player, assisting other team members with responsibilities and duties, as needed
Benefits
8 hour shifts, 10-6pm
Monday - Friday
Paid Vacation Time and Holidays
Pay: $15-$18 per hour based on background and experience, performance after probationary period, additionally commission on product sales
Employee discounts
401k
Bonus opportunities
Pre-qualification
- Bilingual: English/Spanish required both written and speech
- Must have at least one year of sales experience and be comfortable selling services and products for both surgery and medspa
-must be proficient with computers
- Must a valid drivers license and have reliable transportation to our on-site position located in Pembroke Pines
To apply, PLEASE EMAIL CLARISSA@SPSMIAMI.COM with a photo resume and days/times in which you would be available for an interview. References will be requested during interview. Thank you!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- sales: 1 year (Required)
Ability to Commute:
- Pembroke Pines, FL 33026 (Required)
Ability to Relocate:
- Pembroke Pines, FL 33026: Relocate before starting work (Required)
Work Location: In person
