Front Office Coordinator - Concierge Practice

Concierge Coordinator At our concierge medicine practice, we believe exceptional healthcare begins with exceptional service. Our patients trust us with their most important asset their health. We're looking for a polished, proactive Concierge Coordinator for front-office operations, assist with patient specialist scheduling, referrals & support with a hospitality-driven approach. If you thrive in a polished, patient-first environment and love being the person who makes everything run seamlessly, this role is your opportunity to shine. Join our high-end concierge medicine practice delivering exceptional, personalized patient care. What You'll Do Welcome patients with a warm, hospitality-driven approach Manage check-in/check-out with accuracy and grace Verify insurance, collect co-pays, and support financial transparency Coordinate referrals and ensure smooth communication with specialists Schedule appointments on behalf of patients with efficiency and care Process prescription refills and collaborate with pharmacies Maintain meticulous EMR documentation Support physicians and clinical staff to deliver a truly concierge-level experience What Makes You a Great Fit You're polished, professional, and naturally service-oriented You communicate with clarity, warmth, and confidence You're organized, detail-driven, and calm under pressure You understand medical office workflows, insurance basics, and patient coordination You love creating order, solving problems, and making people feel cared for Why You'll Love Working With Us A serene, boutique medical environment A small, supportive team that values excellence Meaningful patient relationships built on trust and continuity A role where your professionalism and personality truly matter Job Qualifications High School Graduate Experience in typing and data entry Concierge Medical experience is preferred Minimum One year experience in a medical office Abilities Required Basic medical terminology Visual and aural acuity to detect patients condition Good physical and mental health Benefits 401(k), Dental insurance, Employee assistance program, Employee discount, Flexible spending account, Health insurance, Health savings account, Life insurance, Paid time off, Vision insurance Schedule: Monday - to - Friday 8-hour shift Day shift Ability to commute/relocate: Jupiter, Florida 33458 Reliably commute or planning to relocate before starting work (Required) Experience: Microsoft Office: 1 year (Required) Administrative experience: 1 year (Required) Patient care: 1 year (Required)