Front Office Specialist

Company Description Vogt Insurance Partners LLC is an insurance services firm committed to delivering responsive, personalized support to individuals and businesses. The company focuses on helping clients understand their coverage options and make informed decisions about their insurance needs. Team members collaborate to provide efficient service, clear communication, and a welcoming experience for every client. Vogt Insurance Partners values professionalism, integrity, and reliability in all interactions with customers and colleagues.Role Description The Front Office Specialist is a full-time, on-site role based in Melbourne, FL, responsible for creating a professional and welcoming first impression for clients and visitors. Day-to-day tasks include greeting clients, answering and directing phone calls, managing appointment scheduling, and maintaining an organized reception area. This role involves checking in visitors, handling basic inquiries about services, and routing messages and documents to the appropriate team members. The Front Office Specialist will also support administrative tasks such as data entry, updating client records, and assisting with office correspondence to ensure smooth office operations.Qualifications Strong customer-facing skills, including Customer Service and Receptionist Duties, with the ability to create a positive client experience.Professional phone handling capabilities, including Phone Etiquette and clear, courteous Communication.Experience with Appointment Scheduling and basic office administration, including calendar management and visitor coordination.Proficiency with common office software (e.g., email, scheduling tools, and basic data entry) and the ability to learn new systems.Reliable, detail-oriented, and organized, with the ability to manage multiple tasks and prioritize effectively.High school diploma or equivalent required; prior front office, receptionist, or insurance office experience is preferred.Ability to work on-site in Melbourne, FL, maintain punctuality, and uphold professional appearance and conduct.