Frozen Food Supervisor

Frozen SupervisorAre you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.Job SummaryThe Frozen Supervisor is responsible for overseeing the daily operations of the frozen foods department, ensuring product availability, inventory accuracy, merchandising excellence, food safety compliance, and exceptional customer service. This position supervises department associates, maintains high standards of product quality and presentation, and supports the achievement of sales, shrink, and labor goals.Key Responsibilities Department OperationsSupervise daily frozen department activities, including stocking, replenishment, and merchandising.Ensure frozen food cases, end displays, and promotional areas are properly stocked and maintained.Monitor inventory levels and assist with ordering, receiving, and product rotation.Maintain department cleanliness, organization, and operational readiness.Ensure department standards are consistently met regarding appearance, pricing, and product availability.Customer ServiceDeliver exceptional customer service and assist customers with product inquiries and selections.Resolve customer concerns professionally and in a timely manner.Maintain a welcoming shopping environment through strong department presentation.Support customer satisfaction initiatives and service excellence standards.Team LeadershipTrain, coach, and develop frozen department associates.Assign daily responsibilities and monitor productivity and performance.Promote teamwork, accountability, and a positive work environment.Provide leadership support during manager absences and peak business periods.Reinforce company policies, operational procedures, and safety standards.Inventory Management & MerchandisingMonitor inventory accuracy and ensure proper replenishment practices.Execute promotional displays, seasonal sets, and merchandising plans.Ensure proper pricing, signage, and product placement.Monitor product movement and adjust stocking priorities as needed.Minimize shrink through proper handling, storage, and rotation procedures.Food Safety & ComplianceEnsure compliance with all food safety, sanitation, health, and workplace safety regulations.Monitor freezer temperatures and maintain proper storage conditions.Verify product code dates and remove damaged or unsaleable merchandise.Maintain required logs, records, and department documentation.Adhere to company operational and safety standards.Financial PerformanceSupport efforts to achieve department sales, labor, and shrink goals.Monitor inventory levels to maximize sales opportunities while reducing waste.Assist in controlling expenses and improving department productivity.Identify opportunities to improve operational efficiency and profitability.QualificationsHigh school diploma or equivalent preferred.Previous grocery, frozen foods, retail, or supervisory experience preferred.Strong leadership, communication, and customer service skills.Knowledge of inventory control, stocking procedures, and merchandising practices preferred.Ability to work effectively in a fast-paced environment.Basic computer and inventory management skills.Physical RequirementsAbility to stand, walk, bend, reach, and lift throughout the workday.Ability to lift and carry up to 50 pounds regularly.Ability to work in freezer environments and cold temperatures for extended periods.Ability to safely operate pallet jacks, stocking equipment, and department tools.Flexible schedule, including evenings, weekends, and holidays.Key CompetenciesLeadershipCustomer FocusTeam DevelopmentCommunicationMerchandisingInventory ManagementOrganizationFood Safety ComplianceProblem SolvingResults OrientationWe also provide a variety of benefits including:Competitive wages paid weeklyAccess to up to 50% of your earned wages before payday, via our partnership with StreamAssociate discountsHealth and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI BenefitsLeaders invested in your training, career growth and developmentAn inclusive work environment with talented colleagues who reflect the communities we serveAlbertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table.