[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Care Advocate at iRhythm Technologies, you will: Provide empathetic, personalized support to patients and providers, ensuring each interaction leaves individuals feeling heard, informed, and valued; Verify insurance, investigate benefits coverage, estimate out-of-pocket costs, and discuss patient payment options; Troubleshoot product, service, and enrollment issues with sensitivity and urgency; Document all interactions and coverage details in Salesforce with accuracy; Maintain updated and complete patient and insurance records...Hiring Immediately >>