Title: Cards SME

Location: Berkeley Heights, NJ/ Omaha, NE/ Alpharetta, GA/ Coral Springs, FL/ Irving, TX (Any Location)

Job Description:

We are seeking a highly skilled Cards Product Owner with expertise in credit card systems and practical experience in implementing Banking Industry Architecture Network (BIAN) standards. The ideal candidate will have a deep understanding of credit card operations, including issuance, processing, and settlement, and will play a crucial role in designing and optimizing card-based solutions.

Key Responsibilities:

Domain Expertise:

• Provide expert knowledge in credit card systems, including credit, debit, prepaid cards, Onboarding, Account opening, Authorization, A/R receivables processing, A/C Payables, Collections
• Offer insights into industry trends, regulatory requirements (e.g., PCI DSS, EMV standards), and emerging technologies (e.g., contactless payments, digital wallets).

BIAN Awareness and Service Domains knowledge

• Lead the implementation of BIAN standards within credit card systems.
• Ensure alignment of card product development and integration with BIAN frameworks.

Product Development:

• Collaborate with Product, Engineering, and IT teams to design and develop innovative card solutions.
• Advise on card product configurations, features, and integration with existing banking/payment systems.

Process Optimization:

• Enhance card issuance, processing, dispute resolution, authorization, and settlement processes.
• Identify and implement improvements in card transaction workflows and suggest automation solutions.

Compliance & Risk Management:

• Ensure card products comply with local and international regulations (e.g., PCI compliance, fraud detection, KYC, AML).
• Conduct regular risk assessments and audits to mitigate fraud, security breaches, and data compromise.

Training & Support:

• Provide training and mentorship to internal teams on card-related processes and best practices.
• Serve as an escalation point for complex card-related issues, including chargebacks, fraud detection, and technical challenges.

Stakeholder Communication:

• Liaise with external partners, vendors, and payment networks (Visa, MasterCard, etc.) to ensure seamless product integration and compliance.
• Report on card program performance and improvements to leadership.

Required Qualifications:

Experience:

• At least 7 years of experience in the card's domain (credit, debit, prepaid) within financial services or fintech.
• Proven track record in card product development, transaction processing, and operational management.
• Practical experience in implementing BIAN standards.

Skills:

• Strong understanding of card processing systems, including authorization, clearing, and settlement.
• Familiarity with ISO 8583 messaging, EMV standards, and PCI DSS compliance.
• Knowledge of fraud detection techniques, dispute resolution, and regulatory compliance.
• Proficiency in payment gateway integration, acquiring/issuing processes, and reconciliation.
• In-depth understanding of BIAN standards and their application in card product development and integration.

Communication:

• Excellent verbal and written communication skills.
• Ability to convey complex technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience with emerging payment technologies such as mobile payments, tokenization, and blockchain.
• Previous involvement in digital transformation projects in the financial industry.
• Understanding of global card schemes and regional payment networks.

Key Competencies:

• Analytical thinking and problem-solving.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple priorities and deadlines.
• Strategic and innovative mindset.
• Leading working sessions with a mix of business, product, and technology teams.