Full-time Medical Administrative Assistant

• Pay range: $16-17 hour DOE
• Full-time, W2 position
• Monday - Thursday
• No weekends
• Work location: in-person, Chittenango NY 13037
• Company website: , providing client-facing support at the front desk, completing various administrative duties related to the practice, and join a collaborative team that operates on truth and integrity. Needs to be willing to  learn and run a holistic healing modality that involves bioenergetics and energy imprinted water as a part of their role at IMOFCNY.

  Our Company Core Values

  • Truth and integrity
  • Health Participant Focused
  • Strong work ethic
  • Shared owner mentality
  • Use of intuition
  • Value of multiple healing modalities

  Accountabilities: 

  • Encode incoming lab reports and regularly update patient charts.
  • Ensure charts are prepared for practitioners next day appointments, send to team members for proper chart prep if not.
  • Execute on tasks from either of our health practitioners.
  • Answer phone calls as they come in and return missed phone calls within the next 24 hours or next business day.
  • Check and reply to emails and correspondence within 24 hours during normal business hours.
  • Log all standing tasks from any patient communication onto Cerbo for progress tracking and completion.
  • Check people in and out of the office, take payment, and schedule follow-up appointments.
  • Fax documents as needed
  • Take orders from patients for supplements and package supplements for shipment to the patient.
  • Before ending a work day, decide on 2 tasks you will execute on the following business day.
  • Maintain cleanliness of the office floors, desks, and waiting area
  • Learn and help provide the services of a holistic healing modality involving bioenergetics.

  Physical setting:

  • Integrative Medicine practice located in Chittenango, NY

  Weekly schedule:

  • Business hours are Monday through Thursday, 8am-4pm on most days

  Requirements

  What technical knowledge do you have to perform in your role? 

  Required 

  • Google Suite (Drive, Docs, Sheets, Slides)
  • Microsoft Office (Office 365, Outlook, OneDrive)

  Preferred

  • Zoom
  • Cerbo (EMR)

  Qualifications (Must haves): 

  • At least 1 year in customer service or similar client-facing role
  • Proficient in using modern technologies (laptops/computers, some tech software)
  • Loves task and project organization and systems
  • Consider follow-through a personal strength
  • Is a self-starter and can complete tasks with minimal supervision
  • Interest in Integrative Healing modalities and a willingness to learn more

  Qualifications (Nice to haves): 

  • Experience using Cerbo (EMR)

  Benefits

  • Employee discounts on supplements and practitioner visits
  • Medical, Dental and Vision Insurance
  • Flexible schedule
  • Free parking
  • No weekend or night shift