Job Title: Sr. Business Systems Analyst, ServiceNow

Location: Reston, VA (Hybrid 2X)- Local candidates

Duration: Fulltime Role

Interview: Video & Onsite Interview

Visa- USC/ GC Only

Job Description

Must have valid LinkedIn profile with profile pic and good number of connection and must be created before 2020.

Interview Process 1> Video w. hiring mgr 2>Video w. team and stakeholders 3>In person

This is Business Analyst first they need to be able to collaborate, map, work through issues with developers, manage process, etc. They need to be able to work closely with developers, but they won't be hands on development.

Good comm skills are critical.

Must have Skills:

• 8+ years of IT experience (or 6+ with a master's) with a strong background in ServiceNow modules as an Analyst.
• Experience with Software Asset Management (SAM)/ Hardware Asset Management (HAM) / IT Asset Management (ITAM) best practices for both on-prem and SaaS environments. Exposure to ITOM preferred.
• Excellent communication skills, very articulate to gather requirements and present solution designs.
• Prior work in a SOX environment is highly desirable.
• !!!! Person will Gain experience with a greenfield SNOW implementation (starting soon), while supporting a heavily customized legacy instance.
• (this not someone with a lot of ITSM or HRSD experience and some asset management)
• Apply now and be part of something extraordinary! Gain experience with a greenfield SNOW implementation, while supporting a heavily customized legacy instance.

PREFERRED BACKGROUND:

• 8+ years of IT experience (or 6+ with a master's) with a strong background in ServiceNow modules as an Analyst.
• Experience with Software Asset Management (SAM)/ Hardware Asset Management (HAM) / IT Asset Management (ITAM) best practices for both on-prem and SaaS environments. Exposure to ITOM preferred.
• Excellent communication skills, very articulate to gather requirements and present solution designs.
• Ability to prioritize work and complete projects quickly.
• Proficiency with unit testing and integration testing.
• Knowledge of ServiceNow configuration (adding fields, list view items, data policies)
• Familiarity with tools like USU, SNOW License Manager, or HP Asset Manager is a plus.
• Some working knowledge of RESTful web services, Linux, scripting, and technical audit platforms; strong OS and Web UI understanding as an analyst would be helpful.
• Exposure to Agile / Scrum methodologies (ideally using Jira, Confluence, or SharePoint) and experience across the full system life cycle.
• Some familiarity with virtualization and containerization technologies such as VMware, AIX, KVM, Docker, and Kubernetes is a plus.
• Strong analytical mindset and communication skills-able to translate complex issues into actionable solutions.
• Prior work in a SOX environment is highly desirable.
• Certifications in ServiceNow administration is preferred

EDUCATION:- Bachelor's degree in computer science, Engineering, or Information Technology or a related field