Job Description This job may be eligible for relocation benefits. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement Location: Orion Assembly – Lake Orion, MI Function: Technical Support – General Assembly Operations Reporting To: Maintenance Shift Leader Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Orion, MI on a full-time basis. The Role The Tech Support role is responsible for delivering technical assistance for plant systems, equipment, and users while ensuring safe, efficient, and reliable operation of technology within the manufacturing environment. What You'll Do (Key Responsibilities) Provide hands-on technical support for plant systems, equipment, networks, and user requests. Troubleshoot hardware, software, automation systems, and equipment-level networks. Conduct routine checks, tests, and verifications; evaluate results and recommend corrective actions. Assist in documentation, maintenance, and updating of technical procedures. Support preventative maintenance activities. Coordinate with Controls, Engineering, and Maintenance teams. Train personnel on technical issues. Assist in root-cause analysis. Maintain strong communication across teams. Enforce safe work practices. Work Schedule Must be willing to work any shift, including 2nd or 3rd. Overtime may be required. Key Skills (Required Qualifications) Experience in technical or maintenance support roles. Ability to diagnose equipment, system, network, or software issues. Ability to read/interpret technical documentation. Strong communication and problem‑solving skills. Understanding of plant safety standards. What Gives You a Competitive Edge (Preferred Requirements) Experience with automation or industrial control systems. Knowledge of Ethernet/IP. Automotive or high-volume manufacturing experience. Strong analytical ability. Familiarity with GMS or similar methodologies. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. #J-18808-Ljbffr