Game Master

About 4 Dreams Escape Game4 Dreams Escape Game is a premier escape room experience in Redmond, WA, designed to immerse players in creative, story‑driven adventures. We focus on delivering high-quality, interactive entertainment where teamwork, puzzles, and storytelling come together to create unforgettable experiences.Role SummaryAs a Game Master, you will be the face of the player experience—guiding guests through immersive escape room adventures, ensuring smooth game operations, and delivering exceptional customer service. This role blends hospitality, storytelling, and operational execution in a fast-paced, fun environment.Key ResponsibilitiesWelcome and brief guests on game rules, storyline, and safety proceduresMonitor live games and provide hints/clues to enhance player experienceReset rooms quickly and accurately between sessionsEnsure all props, puzzles, and technical components function properlyDeliver outstanding customer service from check-in to post-game wrap-upMaintain cleanliness and organization of game rooms and lobby areasTroubleshoot minor technical or gameplay issues in real timeGather feedback and contribute ideas to improve game experiencesRequired Skills & QualificationsExcellent communication and interpersonal skillsStrong attention to detail and ability to follow processesAbility to think quickly and solve problems under pressureComfortable with basic technology and troubleshootingReliable, punctual, and highly customer-focusedAbility to multitask in a fast-paced environmentPrior experience in customer service, hospitality, or entertainment is a plusWhy Join 4 Dreams Escape GameBe part of a fun, interactive, and creative work environmentOpportunity to engage with diverse groups of people every dayDevelop skills in customer experience, operations, and live event managementWork in a team-oriented atmosphere where your ideas are valuedFlexible scheduling options