The General Accountant is responsible for supporting the day-to-day accounting operations of the company, including accounts receivable, accounts payable, bank reconciliations, and general ledger maintenance. This role requires a detail-oriented professional who can work accurately in a fast-paced environment, ensure the integrity of financial records, and contribute to timely monthly close processes. KEY RESPONSIBILITIES Accounts Receivable (AR) Monitor customer account aging and proactively follow up on outstanding and past-due balances Apply incoming customer payments accurately to open invoices and resolve unapplied or misapplied cash Communicate directly with customers regarding payment status, remittance details, and account inquiries Coordinate with the internal billing team to research and resolve invoice disputes and discrepancies Maintain clear documentation of collection activity and payment arrangements Accounts Payable (AP) Process vendor invoices for payment in accordance with company policies and vendor terms Perform vendor statement reconciliations to ensure AP ledger balances agree with vendor records Apply vendor payments and credits accurately to open invoice balances Communicate with vendors regarding payment status, remittance, and account inquiries Coordinate with the internal billing team to research and resolve vendor invoice disputes and discrepancies Post and code overhead expenses to the correct GL accounts and cost centers Perform monthly reconciliations of all bank and credit card accounts Identify and resolve outstanding items, timing differences, and discrepancies Escalate unusual or potentially fraudulent transactions to management Maintain organized reconciliation workpapers for audit readiness General Ledger (GL) Gather and organize supporting schedules and documentation to facilitate monthly accrual and prepayment journal entries Track prepaid expense amortization schedules and accrual balances to ensure accurate period-end reporting Assist with month-end and year-end close processes, including reconciliation of assigned balance sheet accounts General & Compliance Maintain accurate and organized electronic and physical financial records Assist with external audits by preparing requested schedules and documentation Support tax filings and compliance requirements as directed Identify process improvement opportunities and recommend solutions Perform other accounting duties as assigned by the Controller QUALIFICATIONS Education & Experience Bachelor's degree in Accounting, Finance, or a related field preferred 1–3 years of hands‑on accounting experience in AR, AP, bank reconciliation, and GL Experience in a logistics, transportation, warehouse, or service industry is a plus Bilingual English/Mandarin a plus Technical Skills Proficiency in accounting software (Cargowise, NetSuite, or similar ERP) Intermediate to advanced Microsoft Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas) Familiarity with Microsoft Office 365 suite Understanding of GAAP and basic accounting principles Core Competencies Strong attention to detail and commitment to accuracy Ability to manage multiple priorities and meet deadlines in a fast‑paced environment Effective written and verbal communication skills Team player with the ability to work independently with minimal supervision High degree of integrity and discretion with confidential financial information COMPENSATION & BENEFITS Competitive salary commensurate with experience Health, dental, and vision insurance Paid time off and company holidays 401(k) with company match Professional development and continuing education support #J-18808-Ljbffr