Mud Lake Telephone Cooperative, Association, Inc. (MLT) is a small, locally owned co-op located in Southeastern Idaho. MLT provides voice, broadband and wireless communications to approximately 1100 members across 1170 square miles, covering the areas of Dubois, Hamer, Terreton, Mud Lake, Monteview and surrounding areas. The Co-op also provides propane delivery and HVAC services to customers. MLT has 16 full time employees and is governed by a 9-member Board of Directors.

Position Overview: As the General Manager, you will be responsible for leading and managing aspects of operations, across all service lines. This role requires strong leadership skills, business acumen, and a deep understanding of telecommunications and internet industries. The General Manager will serve as a liaison between the Co-op and community, regulatory agencies, legislative bodies and or industry associations. The location for work would be at the main office in Dubois, Idaho.

Job Responsibilities

Oversee the day to day operations of the Company , including network infrastructure, customer support and service delivery, either directly or through subordinate mangers/supervisors.

Ensure business and financial objectives are met by providing leadership and direction.

Manage financial performance, including budgeting, profitability and cost analysis and effectiveness.

Implement operating procedures to comply with policies established and adopted by the Board of Directors.

Stay informed about regulatory changes and developments that may impact the companys operations.

Ensure timely compliance with regulatory requirements and industry standards, including FCC regulations and data privacy laws.

Set clear performance expectations, enhance employee capabilities and provide regular feedback to employees.

Communicate effectively pertinent information to the Board of Directors,

Develop and implement strategic plans to achieve the company objectives and continued company success.

Performs all other related duties as assigned by the Board of Directors.

Qualifications:

Bachelors or Master degree in Business Administration, Telecommunications or related field.

Proven experience in a leadership role within the telecommunication and internet industries

Proficiency in financial management, principles and practices

Skills/Background:

Knowledge of telecom operations, technology and equipment

Knowledge of company products and services

Knowledge of Co-op principles

Knowledge of regulatory environment

Knowledge of propane industry, safety and standards.

Skill in reading and understanding financial reports, industry regulations and proposed legislation.

Ability to organize and prioritize multiple work assignments

Ability to communication with customers, employees and various business contacts in a professional and courteous manner.

Ability to create a team environment and sustain employee morale in a fast paced, dynamic environment

Ability to address customer inquiries, concerns and complaints promptly and effectively

Good interpersonal skills

Honesty, integrity and strong work ethic

Pay Ramge Minimum $90,000 annual salary

Benefits: Robust benefits package

Medical, dental and life insurance

Vacation, personal, and sick leave

Paid holidays

Flexible spending accounts

401k plan

Employee discounts on residential phone and internet

Uniform allowance

Wellness program and on-site fitness center

This job description outlines the key responsibilities and qualifications for the General Manager position at a telephone/internet company. Successful candidates should possess a combination of leadership, telecommunications/internet expertise and communications skills to excel in this role.

Resume, salary requirements and references should be sent to Hiring@mudlake.us

Applicants that are selected for interview will be notified.

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Dubois, ID 83423: Relocate before starting work (Required)

Work Location: In person